Senior Manager, Business Process Transformation – Finance & Accounting

ABOUT KENDO       

Kendo Holdings, Inc. is a San Francisco-based beauty brand developer and wholesaler owned by LVMH Moët Hennessy - Louis Vuitton, the world’s largest luxury group. A play on the words “can do”, Kendo has become the hub of creativity and next generation beauty product development for global Sephora channels and selective retailers outside of Sephora.

Through original development, collaborations and acquisitions the Kendo stable of brands will always be creative, inspiring and innovative. A dynamic engine of speed, expertise and market-savvy, the Kendo team continues to redefine the beauty industry through great product, great storytelling, great retail and direct-to-consumer partnerships. This shows up in everything we do and in what we stand for:

• “Can Do” Spirit: We work together to make our wildest dreams a reality: As entrepreneurs, we embrace optimism and find creative ways to reach our goals
• Advocacy, Diversity, and Inclusion: We recognize and celebrate the full spectrum of personal identities. We create safe spaces so everyone’s voice is heard. We listen with humility and act with courage.
• Storytelling: We tell authentic stories like no, one else. It’s our key to inspire trust and build relationships, rallying, our people, partners, and consumers around our brands.
• Resilience: We embrace challenges as opportunities. Change is ever- constant, and agility is our strength.
• Product Excellence: We put the consumers first: We constantly raise the bar to create products of the highest quality that everyone just has to have.

 

The salary range for this position is $127,100 - $158,900 per year. Offered salary is dependent upon experience and location.

Kendo Total Rewards offerings also include an annual bonus and a comprehensive benefits package including: medical, dental and vision insurance, flex paid time off program, parental leave, employee discount/perks, a retirement plan with employer contributions, Summer Fridays, opportunity to work from anywhere for two weeks during the calendar year and December wellness/shutdown week for applicable positions.

 

The Kendo house of brands currently includes: Fenty Beauty, Fenty Skin, Fenty Eau de Parfum, Fenty Hair, Ole Henriksen, Lip Lab.

 

SUMMARY

The Senior Manager, Business Engagement & Innovation is the strategic bridge between the business and Kendo's planning, reporting, automation, and AI capabilities. This role drives the intake, prioritization, and successful adoption of transformation initiatives by partnering with the business and systems/analytics team to identify opportunities, translate business needs into scalable solutions, and accelerate business value.

As the owner of the cross-functional SME network and business engagement model, this leader champions innovation, enables user adoption through training and change management, and helps shape the future roadmap for analytical tools, automation, and business processes. Success in this role requires a combination of strategic thinking, strong stakeholder influence, analytical problem solving, and the ability to lead cross-functional initiatives from concept through implementation.

 

RESPONSIBILITIES

SME Network & Project Management

• Lead and manage the cross-functional SME network, serving as the central point of contact for innovation and project intake.
• Oversee project tracking and idea submission via Asana, ensuring efficient triage, prioritization, and communication of initiatives.
• Define and refine processes for project lifecycle management from idea generation through deployment.

User Training & Enablement Strategy

• Develop and execute comprehensive training and enablement programs for analytical tools and workflows (e.g., Power BI, Parabola, new systems).
• Ensure availability and use of high-quality training materials, documentation, and best practices.

Process Automation Ownership

• Lead the identification, design, and implementation of innovative workflow automation solutions, specifically leveraging agent-based flows, to enhance efficiency and reduce manual effort.
• Understand fundamentals of systems and reporting with the ability to support enhancements.

Transformation Projects

• Lead accounting & finance transformation projects.
• Coordinate ad hoc and monthly processes, including yearly Sustainability deliverables and the Excess & Obsolete (E&O) target revamp process.
• Lead requirements gathering workshops and co-building exercises with diverse stakeholders (Operations, Planning, Finance, Brand, Packaging, etc.).
• Ensure complex business needs are translated into clear technical specifications and scalable analytical/automated solutions.

Cross-Functional Strategic Collaboration

• Cultivate strong relationships and collaborate extensively with multiple departments to understand evolving data, reporting, and process automation needs.
• Work closely with Product Owners to ensure seamless integration, alignment, and leveraging of expertise across all finance, planning and reporting systems.

 

REQUIREMENTS

• Minimum 5+ years of experience in finance, business, analytics, or system transformation roles.
• BA/BS in Accounting, Finance, Business, or a related field preferred.
• Advanced Microsoft Excel skills, including Power Query.
• Experience developing Power BI reporting and dashboards.
• Familiarity with workflow automation tools (e.g., Parabola, agent-based/automation platforms).
• Experience with project intake and tracking tools such as Asana.
• Proven track record leading requirements gathering workshops and cross-functional stakeholder engagement.
• Strong training, documentation, and enablement skills.
• Excellent organizational and time management skills; able to manage multiple priorities and competing deadlines.
• Ability to work independently as well as with cross-functional teams in a fast-paced, evolving environment.
• Flexible; strong team player and relationship builder.