Senior Logistics Specialist

Senior Logistics Specialist

Job Description

Position Summary

The Senior Logistics Specialist is responsible for managing logistics operations while maintaining a strong understanding of end-to-end logistics processes, including inbound logistics, warehousing, inventory movement, order fulfillment, outbound distribution, and reverse logistics. This role ensures efficient, cost-effective, and compliant logistics execution, while identifying opportunities for continuous improvement and driving cross-functional collaboratio

Key Responsibilities

Daily 3PL Coordination

• Coordinate daily warehouse operations (inbound/inventory management/re-packing/outbound/return
• Investigate and Follow up operational issues
• Maintain daily logistics records

Outbound and Transportation Coordination

• Coordinate with 3PL providers and carriers to ensure on-time and in-full (OTIF) delivery.
• Monitor performance, service levels, and costs against KPIs
• Optimize routing, load planning, and delivery schedules to improve efficiency.
• Handle outbound and transportation-related issues such as delays, damages, claims, and customer complaints.
• Ensure outbound and transportation activities comply with company policies, safety, and regulatory requirements
• Coordinate delivery schedules during promotions, peak seasons, and new product launches
• Ensure POD entry complies with company target.

Continuous Improvement & Projects

• Identify and coordinate process improvement initiatives to enhance logistics efficiency, service quality, and operational control
• Participate in logistics-related projects such as 3PL transitions, network optimization, or system implementation
• Support process standardization and contribute to the development of logistics workflows, controls, and best practices
• Collaborate with cross-functional teams to resolve operational issues and improve service execution

Qualifications

• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field preferred
• 5+ years of logistics experience on the customer or shipper side, preferably in FMCG, retail, consumer goods, or a similarly fast-paced environment.
• Solid understanding of end-to-end logistics operations, including inbound, warehousing, outbound transportation, and returns management
• Practical experience in coordinating daily logistics operations with 3PL providers.
• Experience in process improvement, SOP development, and logistics workflow optimization.
• Familiarity with ERP, WMS, TMS, or related logistics systems is preferred.
• SAP knowledge preferred
• Good communication skills.

Primary Location

Taipei Office

Additional Locations

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time