Senior Learning Operations Specialist - Fixed Term

At EY, you’ll have a chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too.

Join us and build an exceptional experience for yourself, and a better working world for all.

The opportunity

This role offers you the chance to become a key part of our dynamic, virtual Global Learning Deployment team, working from 20+ locations worldwide. You’ll bring new ideas and a fresh perspective to our work across EY.

As a Senior Learning Operations Specialist, you will play a crucial role in bringing learning content to life for EY professionals, helping them continuously learn and develop, and contributing to EY’s purpose of building a better working world.

Role type: Fixed term (1.5 years), full time, flexible working times

Your key responsibilities

• Manage end-to-end deployment of EY-Parthenon global learning courses across delivery channels and platforms, including participants, facilitators, pre- and post-work, and communications.
• Manage venues, vendors, end-to-end logistics, course materials, branding and collateral.
• Set up program SharePoint sites, registration pages and mobile apps.
• Support global deployment projects, eLearning launches and assignments across EY.
• Support EY-Parthenon Learning Deployment leadership in delivering priorities.

• Report on course and curriculum consumption, costs and satisfaction, and recommend improvements.
• Guide EY Regions on deployment and coordinate learning administration with support teams.
• Support and develop junior Learning Deployment Specialists in the Virtual Talent Hub.
• Drive continuous improvement through process simplification, automation and digitalization, supporting best-in-class deployment standards.

Skills and attributes for success

• Strong project management skills.
• Strong knowledge and application of MS Excel.
• Strong organization, time management and prioritization skills.
• Knowledge of learning deployment and administration processes an advantage.
• Knowledge and hands-on experience of ServiceNow and SuccessFactors an advantage.

To qualify for the role, you must have

• Demonstrable experience of one or more of the following areas: Learning & Development, Learning Deployment, Learning Administration, Learning Operations, Talent Development, Human Resources, Events Management.

• Demonstrable experience of managing multiple projects in parallel in an organized and coordinated way.

Other skills required

• Strong communication and collaboration skills across locations, cultures and virtual environments.
• Deliver consistent, high-quality results while managing multiple priorities in a fast-paced environment.
• Provide exceptional service to stakeholders, learners, facilitators and Regions.
• Proactively identify risks and propose effective solutions.
• Positive, energetic and adaptable, with a growth mindset and can-do approach.
• Collaborative, creative and open to sharing ideas.
• Take ownership of continuous learning and adopt new tools and technologies.

What we offer

• Work with a bright, friendly, and energetic team in multicultural environment.
• Excellent opportunities for career growth, developing personal and business skills by working with some of the most well-known companies.
• Learning and development programs and on-the-job training.
• Competitive benefit package.

More specifically, you can expect*:

• Supplemental health insurance plan.
• Additional days off.
• EY-sponsored sport activities card.
• Hybrid working model.
• Referral program.
• Personal travel and events reimbursement.
• Vouchers.
• Public transportation allowance.

* Subject to personal choice

Why choose us?

• Because of the team – EY people are bright, friendly, and energetic.
• Because of the company – EY is a very well recognized and proven international and local brand in the field of professional services.
• Because of YOU – You will develop your personal and business skills by working on challenging projects with some of the most well-known companies, as well as through our extensive learning and development programs.

Please send your application in English.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

EY | Building a better working world 

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.  

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate.  

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.