Senior Franchise Coordinator

New York City

Apply to this job
New York City, NY, us on site Until 10/6/2026 First posted August 7, 2026 Last posted August 7, 2026
Job description

OPEN TO CITY EMPLOYEES PERMANENT IN THIS TITLE, OR CAN BE REACHED ON THE CURRENT LIST

The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the city delivers for New Yorkers in the 21st century. Follow us on social media @NYCOfficeofTech, and visit www.nyc.gov/oti to learn more.

At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology.

The successful candidate will serve as a Senior Franchise Coordinator reporting to the Franchise Administration Division. The Franchise Administration Division manages telecommunications franchise agreements for New York City. This includes Cable Television, Public Communications Structures, Information Services, and Mobile Telecommunications.

Responsibilities will include:
- Assist in supporting the day-to-day operations of the Mobile Telecommunications Franchise Unit (Poletops) that oversees the installation of telecom equipment on thousands of light poles throughout the city.
- Analyze complex and detailed submission packages to ensure all information is complete and accurate.
- Correspond with franchise representatives to request missing or additional required information/documentation.
- Liaison to franchise stakeholders, including franchisees, city agencies, community representatives, and external divisions within agency.
- Perform special projects and initiatives as assigned.

HOURS/SHIFT
Day - Due to the necessary technical duties of this position in a 24/7 operation, candidate may be required to work various shifts such as weekends and/or nights/evenings.

WORK LOCATION
Brooklyn, NY

TO APPLY
OPEN TO CITY EMPLOYEES PERMANENT IN THIS TITLE, OR CAN BE REACHED ON THE CURRENT LIST

* Interested applicants with other civil service titles who meet the preferred requirements should also submit a resume for consideration

Please go to www.cityjobs/jobs/search and search for Job ID# 786619

SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW
APPOINTMENTS ARE SUBJECT TO OVERSIGHT APPROVAL

This position is open to qualified persons with a disability who are eligible for the 55-a Program.
Please indicate in your cover letter that you would like to be considered for the position under the 55-a program

OTI participates in E-Verify

#LI-DNI

ADMINISTRATIVE STAFF ANALYST ( - 1002A

1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area. 18 months of this experience must have been in an executive, managerial, administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or
2. A baccalaureate degree from an accredited college and four years of professional experience in the areas described in "1" above, including the 18 months of executive, managerial, administrative or supervisory experience, as described in "1" above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Compensation (from employer):
98140 – 105000 USD

About this role

Summary

Support telecom franchise operations, analyze submissions, liaise with stakeholders, and manage projects.

Job title

Senior Franchise Coordinator

Experience level

none

Industry

government

Location requirements

New York City, NY; remote work not specified

Salary

$98k–$105k

Management role

No

Skills & keywords

Required skills

communicationstakeholder managementdocumentation

Preferred skills

None specified

Specializations

telecommunicationsfranchise managementpublic administration
Locations

Structured locations inferred from the posting.

New York, NY, USA

On-site City