Senior Executive, Industrial Sales Services
SD Guthrie Berhad
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Job Description:
Credit Control Management
o Review creditworthiness of customers on a periodical basis.
o Apply credit application for credible customers from the Credit Committee.
o Issue & submit Proforma Invoice to customer in a timely manner.
o Monitor overdue debtors’ account and resolve within specified period.
Sales Order Processing
o Comply to SOP and company policies.
o Issue & submit Purchase Order & signed Sales Contracts from customer.
Product Registration
o Initiate and execute new product registration process.
o Ensure SAP Material code are ready for use in creating a quotation & sales order for new products in SAP
Shipment and Deliveries
o Coordinate with relevant Dept to ensure approvals & confirmation artwork for packaging is done in a timely manner.
Customer Complaint
o Log Customer Complaints
o Process Corrective Preventive Action Report
o Monitor progress of Customer complaints
Monthly Customer Complaint Report to be generated and shared with the Sales and Support team.
Weekly Payment Chaser sent out for all Debtors Ageing above 30 days.
Weekly Credit Hold Release Form submission for blocked orders 2 days before loading.
Coordinate and manage all Customer Visit requirements.
Requirements
Degree in Business Admin/related studies.
3-5 years in sales support function & logistics background.
To apply, please submit your resume and cover letter outlining your interest for this role.
Summary
Support sales with credit management, order processing, product registration, and customer complaints.
Job title
Senior Executive, Industrial Sales Services
Experience level
3-5 years
Minimum experience
3+ years exp
Industry
unknown
Location requirements
Based in Ara Damansara, Malaysia; remote not specified.
Salary
Not specified
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Selangor, Desa Kuala Garing, 48200 Rawang, Selangor, Malaysia