Senior Director, External Communications

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Boston, MA Until 8/22/2026 First posted March 25, 2025 Last posted March 25, 2025
Job description

Job Description

General Summary:

The Communications Senior Director develops and leads global external and internal communications activities for several Vertex-approved products and pipeline programs to drive a greater understanding of Vertex's business strategy, robust pipeline and specific diseases of focus.

This role will focus on collaborating with cross-functional partners, including commercial, medical, government affairs, regulatory and patient advocacy, among others, to deliver effective and compliant communications across a range of channels including developing product communications plans and leading brand-level communications activities from a program’s inception through launch and lifecycle management.

As a people manager within the organization, this role also has financial accountabilities and human resource responsibilities for assigned staff.

Key Duties and Responsibilities:

  • Develop and drive the internal and external communications strategy for certain approved products and pipeline programs, acting as the global communications lead in collaboration with cross functional teams
  • Manage creation of materials to support brand communications for late-stage milestones
  • Identify potential brand and franchise-related issues and develop proactive issues management strategies
  • Serve as liaison and communications advisor for key internal stakeholders through the Disease Strategy Teams and Business Unit Leadership Teams
  • Establish and maintain relationships with key healthcare, business and trade reporters
  • Manage PR firm relationships – from initial RFP and onboarding through lifecycle of the engagement - and budgets and ensure alignment between regional communications teams
  • Maintain in-depth knowledge of portfolio and brand businesses inclusive of strategies, goals and market challenges
  • Develop clear and compelling messaging platforms that will resonate with key audiences and maintain all communications collateral materials
  • Work collaboratively with the head of international communications and in-country teams to develop globally relevant and culturally appropriate program communications to support ex-U.S. launches
  • Drive Vertex's corporate narrative, image and brand and communicate it appropriately and effectively through external channels
  • Serve as a member of the corporate communications leadership team, contributing to overall team development, helping establish best practices across the team and providing mentorship/leadership coaching to junior team members  

Knowledge and Skills:

  • Experience in product communications within the biotech or pharma industry
  • Crisis and issues management experience
  • Strong understanding of the pharmaceutical/biotech business model, regulatory and reimbursement processes and current industry trends
  • Experience leading global communications efforts to support the launch of a novel or first-of-its-kind therapy
  • Proficiency in translating high science content into meaningful messages for external audiences
  • Strong media experience and successful track record as a spokesperson
  • People management experience
  • Experience working on a day-to-day basis with senior leaders and/or C-suite level management
  • Ability to handle confidential information in a professional manner
  • Outstanding verbal and written communications skills
  • Proven ability to anticipate communications needs based on the lifecycle of a product and competitive landscape and an ability to adapt approach to a challenge
  • Ability to successfully influence without authority and develop strong internal partnerships

Education and Experience:

  • Bachelor's degree in communications, liberal arts, business or science-oriented field (or international equivalent)
  • Typically requires 12 years of experience or the equivalent combination of education and experience

Pay Range:

$212,000 - $318,000

Disclosure Statement:

The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job-related factors permitted by law.

At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations.  From medical, dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more.

Flex Designation:

Hybrid-Eligible Or On-Site Eligible

Flex Eligibility Status:

In this Hybrid-Eligible role, you can choose to be designated as: 
1.    Hybrid: work remotely up to two days per week; or select
2.    On-Site: work five days per week on-site with ad hoc flexibility.

Note: The Flex status for this position is subject to Vertex’s Policy on Flex @ Vertex Program and may be changed at any time. 
 

Company Information

Vertex is a global biotechnology company that invests in scientific innovation.

Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at ApplicationAssistance@vrtx.com

About this role

Summary

Lead global communications for Vertex products and manage cross-functional collaboration.

Job title

Senior Director, External Communications

Experience level

12+ years

Industry

biotechnology

Location requirements

Located in Boston, MA; hybrid work option available.

Salary

$212,000 - $318,000

Management role

Yes

Skills & keywords

Required skills

product communicationscrisis managementpharmaceutical business modelglobal communicationsmedia experiencepeople managementconfidential informationverbal communicationwritten communicationinfluence

Preferred skills

None specified

Specializations

product communicationscrisis managementmedia relationsstakeholder engagementinternal communications
Locations

Structured locations inferred from the posting.

Boston, MA, USA

Hybrid City