Senior Desktop Support
Essel
Apply to this job Menlo Park, California, US on site Until 8/21/2026 First posted March 22, 2025 Last posted March 22, 2025
Job description
Start your career with Essel! We are looking for a Senior Desktop Support to support one of our clients in Menlo park or San Francisco area. Do you have what it takes to take the next step?
- Job description:
- Update and maintain technology knowledgebase with customer facing and internal troubleshooting documentation
- Perform remote and on-site troubleshooting through efficient troubleshooting methodology
- Test and deploy hardware and software solutions as part of new deployments, break-fix issues and move-add-change
- Manage end-user technology projects, such as migrations, deployments and introduce new technology solutions
Requirements
- Interpersonal and customer facing skills
- Proven experience as a Senior Desktop Support/ IT Technician
- Trouble shooting complex technical problems • Proven excellence in customer service, interpersonal and customer-facing skills
- Troubleshooting with all different types issues
- Experience with VDI, Microsoft, windows 10, virtual desktops, imaging workstations, deploying and troubleshooting break/fix hardware and peripherals
About this role
Summary
Troubleshoot hardware, software, VDI, and virtual desktops; support technology deployments and projects.
Job title
Senior Desktop Support
Experience level
senior level
Industry
it
Location requirements
Menlo Park, California; remote possible
Salary
Not specified
Management role
No
Skills & keywords
Required skills
troubleshootingwindows 10VDIhardwaresoftware
Preferred skills
None specified
Specializations
hardwaresoftwarevirtual desktopstroubleshootingdeployed solutions
Locations
Structured locations inferred from the posting.
Menlo Park, CA, USA
On-site City
California, USA
Remote State