Senior Data Center Technician

The Senior Data Center Technician (AMS) is responsible for the installation, maintenance, troubleshooting, and optimization of critical data center infrastructure supporting customer environments. This role serves as the technical lead on the data center floor, ensuring operational excellence, mentoring technicians, and maintaining the highest standards of uptime, safety, and customer service.

The ideal candidate combines deep technical expertise with strong leadership capabilities and thrives in a fast-paced, mission-critical colocation environment.

Key Accountabilities

Ensure that all MEP plant and distribution infrastructure is operated and maintained in a safe manner, to best industry practice and within manufacturers recommendations.
Monitor power and environmental conditions within all critical spaces within the facility.
Perform assigned maintenance tasks in accordance with SF practices utilizing the internal CMMS.
Assist with planning and scheduling corrective maintenance activities
Escort and support outside contractors, ensuring they are abiding SF work rules and processes
Respond to site incidents, execute appropriate MOP/EOP documentation to resolve and/or mitigate issues and communicate to manage throughout event.
Support and follow all SF Change Control policies and procedures.
Perform site rounds and report any issues found to site management.
Participate in construction and commissioning activities as directed by site management
Adhere to all local, state and federal safety laws and requirements
Complete other duties as assigned by the management team
Participate in and support MOP/SOP/EOP documentation process for site.
Participate in and support the development of site policies and standards
Work with site team members to deliver 100% uptime of critical infrastructure

Preferred Experience

• Experience working in a Data Center with proven success in delivering customer requirements in a critical technology environment
• Evidence of self-management and alignment with ever-changing priorities
• Good written and oral communication skills, tenacity, and working to a high level of accuracy
• Operating and maintaining chilled water-cooling systems
• Operating and maintaining DX cooling systems
• Operating and maintaining backup electrical systems such as UPS and generators
• Operating Building Management systems and Fire alarm and detection systems
• Building facility maintenance