Senior Customer Experience Specialist with Spanish (m/f/d)

ibqbjb.fa.ocs.oraclecloud.com.CX_1

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Until 9/5/2026 First posted July 7, 2026 Last posted July 7, 2026
Job description

The Customer Support Organization has an important role to play as they serve as the primary customer contact for an assigned portfolio of accounts they bring the customers, sales and business operations together. The Customer Experience Specialist is responsible for commercial and operational activities as part of the Order-To-Cash (OtC) process: i.e. validation and booking of customer orders, managing order changes, providing status updates, managing physical & financial claims with a strong alignment with all relevant internal functions as part of the end-to-end customer experience. This is a hybrid role (3 days from the office + 2 days from home). Honeywell Honeywell Building Automation is transforming the way every building operates to help improve the quality of life for the people who use them. With a portfolio featuring software, hardware and services, Honeywell takes an outcome-focused approach to help building owners and operators improve safety and security, energy an...

About this role

Summary

Manage customer orders, claims, and support to enhance customer experience in a hybrid role

Job title

Senior Customer Experience Specialist with Spanish (m/f/d)

Experience level

senior level

Industry

software

Location requirements

Hybrid role, 3 days office, 2 days remote, no specific location

Salary

Not specified

Management role

No

Skills & keywords

Required skills

customer supportorder managementclaims handlingcommunication

Preferred skills

None specified

Specializations

customer supportorder managementcustomer experience
Locations

Structured locations inferred from the posting.

No structured locations extracted for this role yet.