Senior Customer Experience Specialist with Spanish (m/f/d)
ibqbjb.fa.ocs.oraclecloud.com.CX_1
Apply to this jobThe Customer Support Organization has an important role to play as they serve as the primary customer contact for an assigned portfolio of accounts they bring the customers, sales and business operations together. The Customer Experience Specialist is responsible for commercial and operational activities as part of the Order-To-Cash (OtC) process: i.e. validation and booking of customer orders, managing order changes, providing status updates, managing physical & financial claims with a strong alignment with all relevant internal functions as part of the end-to-end customer experience. This is a hybrid role (3 days from the office + 2 days from home). Honeywell Honeywell Building Automation is transforming the way every building operates to help improve the quality of life for the people who use them. With a portfolio featuring software, hardware and services, Honeywell takes an outcome-focused approach to help building owners and operators improve safety and security, energy an...
Summary
Manage customer orders, claims, and support to enhance customer experience in a hybrid role
Job title
Senior Customer Experience Specialist with Spanish (m/f/d)
Experience level
senior level
Industry
software
Location requirements
Hybrid role, 3 days office, 2 days remote, no specific location
Salary
Not specified
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
No structured locations extracted for this role yet.