Senior Customer Enablement Engineer

Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

What’s Encouraged Daily:

• Serve as the primary onsite engineering interface for enabler and customer validation and qualification engagements.
• Build and sustain trusted relationships to ensure specification and test requirements are clearly understood and met.
• Align Micron test strategies and plans with joint validation expectations from key enablers and customers.
• Proactively identify and drive improvements to Micron customer validation and qualification processes.
• Develop and deliver technical content for customer‑facing and internal presentations.
• Partner across teams to identify, assess, and mitigate customer validation and qualification risks.
• Support enabler and customer sample bring‑up, ensuring delivered solutions meet defined expectations and requirements.
• Optimize the memory SI through modifying the BIOS setting, and compile it to test. 
• Lead technical debug and root cause analysis efforts, providing clear, timely communication to stakeholders and customers.
• Create and maintain customer validation reports and shared documentation repositories.
• Educate Micron development and validation teams on customer qualification processes and critical customer requirements.
• Communicate issues, risks, and insights to engineering, planning, and marketing teams to enable informed decision‑making.
• Coordinate and facilitate technical meetings, including status updates, issue reviews, and resolution discussions.
• Using AI to have better data analysis or work efficiency 

How to Qualify:

• BSEE / BSCE or equivalent.
• 5+ years of experience in DRAM Product, Design, Validation, or related engineering subject areas.
• Excellent time management, problem solving, and analytical skills.
• Excellent communication and presentation skills.
• Comfortable working with and driving multi-functional teams.
• Hands-on experience with Memory Reference Code (MRC) review / integration and debug BIOS 
• Capable of using Logic Analyzer and Oscope for the memory related issue
• Familiarity with x86 and/or ARM platforms 
• Experience with memory initialization, training, bring‑up, or debug strongly preferred

What Sets You Apart:

• A strong, dedicated personality who can work as an advocate for enabler & customer validation needs with the internal engineering & business teams.
• Able to relay technical information to and from enablers and customers, verbally and in writing, at a professional level.
• Demonstrated discernment to understand and communicate enabler & customer impacts and tradeoffs.
• Demonstrated Program Management experience a plus.
• Cloud/Hyperscale/Graphics ecosystem enabler and/or customer experience is a plus.
• Experience with Semiconductor manufacturing a plus.

About Micron Technology, Inc.

We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all. With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities — from the data center to the intelligent edge and across the client and mobile user experience.

To learn more, please visit micron.com/careers

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

To request assistance with the application process and/or for reasonable accommodations, please contact at hrsupport_taiwan@micron.com.

Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.

Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.

AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification.   

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