Senior Contact Center Specialist

LE001 Northwest Bank

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Buffalo, NY Until 8/23/2026 First posted May 21, 2026 Last posted May 21, 2026
Job description
NY0705 NY Region Business Office

 

Job Description

 

Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

About this role

Summary

Manage customer interactions, resolve issues, and ensure customer satisfaction in a contact center environment

Job title

Senior Contact Center Specialist

Experience level

senior level

Industry

unknown

Location requirements

On-site in Buffalo, NY, no remote work

Salary

Not specified

Management role

No

Skills & keywords

Required skills

None specified

Preferred skills

None specified

Specializations

contact centercustomer service
Locations

Structured locations inferred from the posting.

Buffalo, NY, USA

On-site City