Senior Business Systems Analyst

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Job Summary

This role requires a servant-leader and coach who aims to foster a culture of continuous improvement. The ideal candidate will have a deep understanding of Agile principles, excellent communication skills, and a passion for empowering teams to achieve their full potential.  This position ties technology to our business needs and determines how new solutions, carrier business rules, and industry changes will affect our customers. He/She performs analysis to ensure we maximize the positive impact across the business, documents what needs to be built and certifies the resulting product with our business partners. This position enables the organization to achieve its goals and brings value to our teams and customers.

Responsibilities:

• Facilitate all Scrum ceremonies: Daily Stand-ups, Sprint Planning, Sprint Reviews, and Retrospectives.
• Coach team members on Agile principles and Scrum practices.
• Remove impediments and blockers that hinder the team’s progress.
• Track and report key Agile metrics (e.g. velocity, capacity, etc.)
• Works with little or no supervision on projects of moderate to high complexity and independently on projects of low to moderate complexity.
• Contributes to the identification of solutions, elicitation and development of business and functional requirements (user stories) that meet the needs of the business in a data driven business and product development environment.

Qualifications:

• Excellent written and oral communication skills
• Energetic and able to engage product team members
• Experience working with Agile teams in software development or other industries 
• Familiarity with agile frameworks (Scrum, Kanban, SAFe, etc.) 
• Proficiency with Agile project management tools (Azure DevOps, Jira, etc.) 
• Highly experienced in creation of features and user stories
• Knowledge of Microsoft Office and other documentation tools
• Bachelor's Degree (or internationally comparable degree) in Computer Science or related field - Preferred

Experience with Carrier/Transportation business rules and industry standards - Preferred

Employee Type:
 

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