Senior Business Operations(Card Issuing)

Coins.ph

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Shanghai hybrid Until 8/22/2026 5+ years exp First posted March 10, 2026 Last posted March 10, 2026
Job description

Job Responsibilities

  • Manage the daily operations of global Visa / Mastercard card issuing business, continuously optimizing issuing processes and operational efficiency in alignment with the company’s business development and market strategy.
  • Oversee the post-launch operations and promotion of card issuing products, including user card activation processes, issuing workflow management, campaigns, and overall operational support.
  • Coordinate and collaborate with banks, card networks (Visa / Mastercard), issuing service providers, and other financial institutions to support daily operations, resolve operational issues, and ensure successful implementation of partnership initiatives.
  • Analyze transaction data, user behavior data, and operational feedback to continuously optimize business processes, improve card activation and conversion rates, increase transaction activity, and enhance overall user experience.
  • Monitor key card issuing operational metrics, including card issuance volume, transaction volume, user activity rate, and operational exceptions, and proactively identify and resolve operational issues.

Requirements

  • Bachelor’s degree or above; English proficiency sufficient for daily work communication (overseas study or work experience is a plus).
  • 5+ years of operations experience in payments, fintech, or internet industries; experience related to Visa / Mastercard card issuing business is preferred.
  • Familiar with the operational processes of banks, card networks, and issuing service providers, with experience in cross-institution collaboration and project execution.
  • Strong cross-team and cross-regional communication skills, with strong execution ability and a results-driven mindset.
  • Data-driven and detail-oriented, able to identify problems through data analysis and drive operational improvements in a fast-paced and evolving business environment.
About this role

Summary

Manage global card issuing operations, optimize processes, collaborate with financial institutions, analyze data.

Job title

Senior Business Operations(Card Issuing)

Experience level

5+ years

Minimum experience

5+ years exp

Industry

finance

Location requirements

Shanghai-based, remote work not specified

Salary

Not specified

Management role

No

Skills & keywords

Required skills

operationsbank processescard networksdata analysiscross-team communication

Preferred skills

VisaMastercardfintechproject execution

Specializations

card issuingfinancial servicesoperationsdata analysis
Locations

Structured locations inferred from the posting.

Shanghai, China

Hybrid City