Senior Business Operations Analyst, Enterprise Technology Services

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences. Bring passion and dedication to your job and there's no telling what you could accomplish. That same passion for innovation that goes into our products also applies to our practices, strengthening our dedication to leave the world better than we found it! The Enterprise Technology Services (ETS) Business Operations team is looking for a Business Analyst to serve as a trusted partner to the organization — driving financial planning and budget oversight, strengthening compliance, building cross-functional partnerships, and bringing an AI first mindset to how we operate.

Description

Working as part of the Business Operations team, the Business Analyst will help translate strategic priorities into disciplined financial and operational plans, support budgeting and forecasting practices, and continuously look for opportunities to simplify and strengthen how ETS operates.

This role is for someone who enjoys working with both data and people —turning operational and financial detail into clear, useful insight, and building strong cross-functional partnerships. The ideal candidate is a driver, doer, and collaborator — someone who is strategic, proactive, and highly organized, with persuasive communication skills, intellectual curiosity, and the ability to manage multiple initiatives simultaneously.

Minimum Qualifications

5+ years of experience in program management, finance operations, strategic planning, or business operations
Strong financial acumen, including budget management, cost modeling, and procurement processes
Exceptional problem-solving and analytical skills with experience managing large data sets
Demonstrated ability to communicate effectively with executive leadership, crafting materials that clarify priorities, surface risks, and enable timely decision-making
Proven track record of building cross-functional relationships and driving alignment across competing priorities
Comfortable operating in ambiguity and navigating complex, fast-moving environments
Hands-on familiarity with enterprise data platforms such as Snowflake and data visualization tools such as Tableau

Preferred Qualifications

Relentless focus on detail, accuracy, and quality
Demonstrated experience using AI tools (such as workflow automation, AI assistants, or analytics platforms) to streamline operations and enhance productivity
Strong business acumen, with the ability to synthesize complex data into insights and influence leaders
Self-starter with a proactive approach to identifying opportunities and driving solutions
Deep curiosity — unwilling to settle for easy or convenient answers, and driven to get to root cause