Senior Business Analyst - Global Business Solutions - New York City

Description

About the Team & Role:
The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business, and our teams include Sales, Marketing, Ops, Account Managers, Agency and Partnerships, as well as Marketing Science.

At TikTok, our Global Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real time.

Responsibilities
- Business Analysis and Management: Global Business Solutions business data analysis, develop strategic planning, provide solutions and implementation plans; based on the understanding and analysis of the specific business domains, continuously optimize control rules, product tools, and business operations, to provide strong support for the implementation of the strategy
- Regular monitoring and data analysis of various business metrics of Outbound E-commerce, and providing corresponding solutions to assist the platform sales team in continuously improving consumer experience
- Business puzzle breakdown: familiar with Outbound e-commerce rules, deeply support the sales and client solution team leader in doing project task breakdown, prioritization, and monitoring of important business progress; able to measure project output and efficiency through quantitative and qualitative analysis.

Requirements

Minimum Qualifications:
- 5+ years of experience in research and analysis positions in consulting
- Outstanding reasoning capability and logic, with good problem-solving methodologies, being able to independently output quality strategic solutions, strong learning and adaptive ability, strategic framework thinking, sensitivity, and insight into the business
- Strategic thinking capacity, able to quickly understand the business and discover the connection between business and data performance
- Excellent verbal and written English communication skills.

Preferred Qualifications:
- Experience in e-commerce/ads is preferred
- Proficiency in SQL, R/Python for data analysis, understanding of common statistical and analytical methods, and skills in BI visualization tools such as Tableau/Power BI are a plus.
- Fast learner, passionate about participating in business, and able to adapt to a high-intensity and fast-growth work environment.