Senior Account Manager CGS (Coface Global Solutions)

MAKING TRADE HAPPEN

Coface is a team of 5,200 people of 78 nationalities across nearly 60 countries, all sharing a corporate culture across the world. Together, we work towards one objective: facilitating trade by helping our 50,000 corporate clients develop their businesses.

With 75 years of experience, Coface is a leader in the credit insurance and risk management market. We have also developed a range of other value-added services, including factoring, debt collection, Single Risk insurance, bonding, and information services.

As a close-knit, international organization at the core of the global economy, Coface offers enriching work experience on several levels: relational, professional, and cultural.

Every day, our teams are making trade happen. Join us!

JOB DESCRIPTION

• Manage own portfolio, including international key accounts, in autonomy and ensure client engagement through high level of customer service and satisfaction
• Develop a thorough understanding of the needs and requirements of customers and brokers to prepare bespoke solutions, accurate pricing and quotations.
• Conduct negotiations, renewals, and amendments with brokers and clients.
• Identify sales opportunities to grow existing relationships (saturation)
• Oversee day-to-day account operations, ensuring timely and accurate execution of client requests and transactions.
• Organize price sheets, signed contract documents for seamless implementation of policies
• Build strong commercial relationships with brokers to ensure their consistent engagement 
• Actively participate in and contribute to strategic projects and initiatives
• Work closely with the back office team dedicated to international key accounts

ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE:

• You have a minimum 5 years of proven experience in a client-facing roles within the financial service industry. Ideally in credit insurance or factoring.
• You are an assertive, result driven team player.
• You have excellent communication, negotiation and networking skills with decision-makers;
• You have fluent in Dutch and English or French
• Master’s degree in finance, business administration or economics is preferred

WE OFFER :

• Competitive salary and benefits
• Hybrid work schedule
• Positive work environment, diverse teams, team building activities, social events
• The opportunity to build your career (both locally and internationally) in a major global company, one of the world leaders in its industry.