Security Officer

Who WE are:

Our mission is to be Chicagoland’s premier gaming and entertainment destination, celebrated
for unparalleled hospitality and an unforgettable guest experience. We’re not just a casino—we’re a community where our team members thrive, with countless opportunities for career growth and a workplace culture centered on inclusivity and fun. As we continue to elevate our standards of excellence, we seek dynamic, coachable individuals who are passionate about hospitality and eager to grow with us. At American Place Casino, every moment is crafted to delight, every opportunity is a pathway to success.

 

Who WE are looking for:

Join our team as a Casino Security Officer where you'll ensure the safety and security of guests and staff through regular patrols of the casino floor and facilities. Document incidents, provide excellent customer service, and collaborate with other departments to maintain a safe environment. Escort cash movements and utilize security technology to enforce safety measures effectively.

 

Job titles similar to this role include:

• Patrol Officer

• Lost prevention Officer

What is expected of YOU:

As a Security Officer, your role includes conducting regular patrols of the casino floor, gaming areas, and facilities to uphold safety and security for guests and staff. You will diligently document all incidents, observations, and actions in detailed reports to facilitate review and investigation. Providing exceptional customer service is crucial, assisting guests with information and addressing security concerns effectively. Collaborating closely with casino departments and management, you'll contribute to maintaining a safe and enjoyable environment for patrons. Additionally, you'll ensure secure cash movements through escort services and utilize advanced security technology like weapon detectors and electronic access controls to uphold a secure environment. Other assigned duties will support overall casino operations as needed.

Experience YOU will need:

• A High School Diploma or G.E.D is required

• Prior experience in Casino Security (or similar field) preferred

• Open availability to work holidays and weekends

• bilingual is a plus

Physical Requirements:

• Able to lift more than 20lbs

• Able to push/pull up to 75lbs

• Must be able to stand and walk for duration of the shift

• Ability to reach, kneel, bend, and moderate strenuous physical exertion.

 

Certificates, Licenses, Registrations:

• Able to obtain/maintain necessary licenses and/or certifications as required by local gaming regulations.

 

Benefits/Perks:

• Medical, Dental, Vision

• Matches 50% of your contribution, up to 4% of eligible contribution

• Educational Tuition Reimbursement

• Paid Time Off

• Ventra Program, EAP programs, etc.

Salary Range:

• $17.10-$27

 

Company Statement on EOAA:

American Place Casino is an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.