Security Officer

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

Welcome to OKANA Resort and Indoor WaterPark. Located along the picturesque Oklahoma River in the vibrant Horizons District, near downtown Oklahoma City, OKANA Resort & Indoor Water Park offers exceptional career opportunities.   Conveniently situated with a dynamic indoor waterpark, over 400 well-appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event spaces spanning 30,000 square feet, OKANA provides a unique setting for a rewarding career journey.   Shape your career in the heart of Oklahoma City at OKANA. Join us to contribute to our distinctive atmosphere and foster your personal and professional growth. Be a part of OKANA Resort & Indoor Water Park, where your career aspirations meet a world-class destination. #BMC-Okana

What you will have an opportunity to do:

Shape your years of leadership skills and career experience by being a part of our supportive and collaborative work environment that encourages growth and fosters success.

Join us as a Security Officer to join our Security team.

Our employees are Experience Curators who are professional memory-makers, creating personalized guest experience from start to finish. Experience Curators craft meaningful, over-the-top experiences that wow our guests time after time.

Our Vision for our team members:

• Be a part of the OKANA Resort & Indoor Waterpark team, where your career aspirations meet a world-class destination
• Contribute to our distinctive atmosphere and foster your personal and professional growth
• An individual committed to creating exceptional guest experiences
• Be appreciated for what you bring to the team
• Learn and grow with a company that values its associates

Why OKANA:

• Competitive wages
• People-first culture
• Health insurance
• Retirement savings
• Growth opportunities
• Paid time off
• Perks and Discounts

About the role

The Security Officer is responsible for making constant patrols of the resort, seeking and responding to all safety and security related concerns to ensure the well-being of resort guests and associates. This person is involved in daily operations, enforcing all safety and security procedures in accordance with hotel guidelines and in compliance with local, state, and federal regulations. The Security Officer must log their daily inspections, prepare accurate incident reports, and conduct investigations and follow-up. They must be very familiar with the emergency procedures as they apply to all departments and take a leading role when emergencies do occur. 

What you will be doing:

• Ensure that policies and procedures are enforced.
• Ensure that property/facilities are energy efficient (conserving energy).
• Ensure/maintain key control.
• Maintain current CPR certification.
• Maintain work area clean and organized.
• Make safety and security patrols of property and facility. In a timely manner, report to management any unusual observations.
• Protect guests and employees from harm and prevent theft and/or destruction of property.
• Report all unsafe conditions immediately.
• Write shift reports and security incident reports.
• Process and log lost and found articles.
• Confront guests and employees involved in unsafe/illegal acts.
• Investigate/handle complaints, incidences, accidents, and emergencies.
• Monitor equipment.
• Perform life-saving functions as required (CPR/first aid).

What are we looking for?

What you bring to the role:

• High School Diploma.
• 2+ years of experience in the security field, preferably in the hospitality industry.
• Relevant certifications, including CPR and Life Safety.
• Fluent in English; ability to write reports and interact with resort guests and associates.
• Computer proficiency in using security software and able to complete security reports.

OKANA Resort is part of Pyramid Global Hospitality, a leading hospitality company that offers career opportunities and has a steadfast commitment to putting people first.

Pyramid Global Hospitality is an Equal Opportunity Employer.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

Compensation:

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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.