Security Managed Services Practitioner

Project Role : NA
Project Role Description : NA
Must have skills : AWS Containerization
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Role Description
Develop, operate, and continuously improve centralized Observability platform running on Kubernetes in AWS, supporting components such as Grafana, Loki, Mimir, Tempo, and Alertmanager. You will help ensure reliable platform operations through automation, GitLab CI/CD, GitOps practices, self-service capabilities, troubleshooting, and on-call participation. The role also focuses on enabling teams across the company to adopt observability effectively by supporting their observability pipelines, promoting OpenTelemetry, defining standards and best practices, and contributing to internal community discussions

Skills
Kubernetes
Observability Tools and OpenTelemetry
Terraform
AWS
GitLab CI/CD
ArgoCD and Helm
Good communication (english) and collaborative mindset

Responsibilities
Design, implement, and operate our centralized Observability platform using Terraform, Kubernetes, and AWS. Maintain and improve CI/CD pipelines for infrastructure provisioning, automation, and platform delivery. Optimize logging, metrics, and tracing pipelines for reliability, scalability, and cost efficiency in high-scale environments. Ensure security, governance, and access control policies are implemented and used effectively. Create and maintain self-service capabilities that enable teams to configure dashboards, alerts, and observability settings in a simple and consistent way. Collaborate with teams across the company to embed observability best practices into their daily work. Provide technical guidance, enablement, and training on observability, monitoring, and OpenTelemetry adoption. Design and implement observability solutions that help teams improve their own setups and operate their services with greater confidence. Continuously improve platform performance , reliability, maturity, and the overall observability culture across KN

What we would like you to bring
Proficiency in Kubernetes (EKS preferred) and container orchestration. Strong experience with Infrastructure as Code (Terraform, Helm, or similar). Hands-on experience with observability tools such as Prometheus, Grafana, Loki, OpenSearch, Tempo, Jagger or others. OpenTelemetry as a standard. Experience with collectors like Alloy, Openetelemetry Collector, FluentBit, FluentD, PromTail or others. Experience with CI/CD pipelines and automation using GitLab, GitHub Actions, or similar tools. Experience with cloud environments, preferably AWS. Strong understanding of networking, security, and access control in cloud environments. Proficiency in scripting and automation. We mostly work with Go. Problem-solving mindset with a passion for operational excellence and performance optimization. Strong communication skills and ability to collaborate across teams. A collaborative mindset. We believe we are stronger as a team and value working together to achieve shared goals

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.