Seasonal Rides Associate

Job Description
Department: Rides
Location: Bronx Zoo 
Title: Rides Associate
Employment Type: Temporary/Seasonal
Status: Non-Exempt
Grade Level: Hourly
Pay Rate: $17/hour
Reports to: Supervisor
Schedule: Must be able to work 2-5 days per week including weekends and holidays. 
Hours: 9:30am – 5/5:30pm, dependent on weather and guest attendance; schedule subject to change through the spring and summer. Occasional after-hours events.

Earn your stripes in service! Maybe you love to be on the move, helping guests throughout their wild adventure with an outgoing personality, swift service, attention to safety and a friendly smile. If you are a hardworking and reliable individual who enjoys working outdoors, then join our team at WCS.

Position Summary
Rides Associates operate and work at the Bug Carousel and Nature Trek, ensuring that our guests enjoy a safe and fun experience. 

Ride Attendant (Minimum age of 18)

Essential duties may include:
•    Providing excellent service to guests, including maintaining general knowledge of park attractions and amenities, answering questions and finding ways to create a great guest experience, in accordance with WCS standards of guest service
•    Monitoring area and communicating with guests to ensure their safety
•    Troubleshooting any minor problems that may occur during the ride cycle
•    Maintaining cleanliness and organization of assigned work areas as instructed
•    Maintaining order among guests waiting to enter ride and safely admitting the appropriate number of guests in a timely manner
•    Assist as needed with Event Programming events and special projects
Additional Responsibilities include:
•    Assisting with holiday, exhibit and events set up

PERKS of Working with Us:
•    Free employee access to 5 Parks: Surround yourself with animals of all kinds and get the opportunity to interact and engage with like-minded colleagues.
•    Complimentary Parking
•    Five Complimentary Guest Park Tickets (After 45 days)
•    Company-provided uniforms.
•    Access to online learning and tuition discounts with Monroe College
•    Earned Paid Sick Time
•    Employee Assistance Program
•    Free Banking
•    Discounts at Food & Merchandise Concessions