Seasonal Merchandise Associate

New York Aquarium Until 8/23/2026 First posted May 27, 2026 Last posted May 27, 2026
Job description
Location: New York Aquarium
Department: Merchandise Services
Position Title: Sales Associate
Employment Type: Temporary
Status: Non-Exempt
Pay Rate: $17/hour
Reports To: Manager and/or Supervisor

Schedule:
•    Must be available to work weekends and holidays; weekday hours are also available.
•    Schedule varies based on weather and attendance and is subject to change during spring and summer.

Position Summary
As a Merchandise Sales Associate at the New York Aquarium, you will play a key role in preparing, promoting, and selling Wildlife Conservation Society (WCS) store products. Your contributions will ensure that guests have a safe, fun, and educational experience while exploring the Aquarium.

Key Responsibilities
Sales:
•    Drive sales by showcasing product knowledge and leveraging cross- and upselling opportunities.
Guest Service:
•    Deliver exceptional guest service by maintaining knowledge of park exhibits and amenities.
•    Answer guest inquiries and create a positive, educational experience.
Operations:
•    Maintain a clean and organized workspace.
•    Process payments accurately using the point-of-sale (POS) system while adhering to WCS cash handling and inventory policies.
•    Restock shelves and assist with inventory control procedures.
•    Support team operations by completing additional tasks as assigned.
•    Safely handle and move items weighing up to 35 pounds (e.g., supplies).
•    Remain at designated posts for extended periods in various weather conditions to ensure smooth operations.

Perks of Working with Us
•    Free Park Access: Enjoy complimentary entry to all 5 WCS parks and engage with diverse wildlife.
•    Guest Benefits: Receive 5 complimentary guest park tickets and one complimentary parking pass (after 45 days of employment).
•    Uniforms: Company-provided uniforms.
•    Discounts: Save on park merchandise, food, memberships, and enjoy a complimentary daily meal.
•    Professional Development: Access online learning resources and tuition discounts through Monroe College.
•    Earned Paid Sick Time: Eligible after meeting required hours.
•    Employee Assistance Program: Support for personal and professional well-being.
•    Free Banking: Exclusive employee banking perks.
About this role

Summary

Assist in selling products, providing guest service, and maintaining store operations at the aquarium.

Job title

Seasonal Merchandise Associate

Experience level

entry level

Industry

education

Location requirements

New York Aquarium, on-site, flexible schedule; no remote work

Salary

$17k+

Management role

No

Skills & keywords

Required skills

customer servicecash handlinginventory management

Preferred skills

None specified

Specializations

salesguest serviceinventory
Locations

Structured locations inferred from the posting.

Unknown location

On-site