SCADA Services Engineer
Woodard & Curran
Apply to this jobWoodard & Curran is an employee-owned engineering, science, and operations firm dedicated to clean water, a safe environment, healthy communities, and happy people. We foster an inclusive, collaborative culture that supports professional growth, flexibility, and meaningful work, empowering our employees to make a lasting impact on our clients, communities, and the planet.
What you will be doing at Woodard & Curran:
- Rapidly diagnose and resolve SCADA, HMI, historian, PLC, network, and process-control-related issues in live production environments at municipal and industrial water/wastewater facilities
- Perform on-site and remote troubleshooting of SCADA communications, control system faults, instrumentation, and automation problems
- Maintain, repair, and support existing Control Panels, PLCs (primarily Allen-Bradley), SCADA servers, workstations, and associated infrastructure
- Support and execute field upgrades, migrations, expansions, minor updates, patches, and fixes on live systems while minimizing plant downtime
- Perform routine system health checks, backups, disaster recovery testing, cybersecurity updates, and preventive maintenance activities
- Remotely monitor SCADA assets and infrastructure across multiple facilities to proactively identify service degradation, maintenance needs, or potential failures
- Manage SCADA user accounts, permissions, access controls, and security settings in compliance with client and cybersecurity requirements
- Respond to emergency situations, provide 24/7 on-call support (rotational), and participate in rapid-response fieldwork when required
- Thoroughly document all work including service tickets, root-cause analysis reports, as-built drawings, infrastructure inventories, and system changes
- Collaborate closely with Operations, Maintenance, Engineering, Administrative teams, project engineers, technical managers, and account managers to ensure long-term system reliability and client satisfaction
- Work within defined service-level agreements (SLAs), maintenance contracts, budgets, and schedules
- Ability to work remotely from home or local facility while maintaining high availability for remote support and occasional site visits
What you will need to succeed:
- Minimum of 5 years of experience in Control System Design, PLC Programming, and SCADA Development
- Experience with Ethernet IP and network switches.
- Skilled in modifying HMIs and tuning PID loops.
- Strong understanding of industrial power design (medium/low voltage).
- Ability to read and interpret P&IDs and wiring diagrams.
- Experience installing and maintaining electrical components and systems.
- Knowledge of safety protocols and hazard recognition.
- Experience with Allen-Bradley PLC hardware and software (other PLC experience is a bonus).
- Experience with Allen-Bradley FactoryTalk, Schneider Wonderware, Ignition, GE Proficy iFix HMI software (other HMI package experience is a bonus).
- Experience configuring and developing graphics for OITs such as Allen-Bradley PanelView and Automation Direct C-More.
- Experience with automated reporting software (such as SyTech’s XLReporter and HachWims);
- Hands-on experience configuring, interfacing with, and troubleshooting instrumentation found in the water and wastewater industry.
- Associate or Bachelor’s degree in a related field is preferred.
- Strong electrical and mechanical aptitude.
- Experience with Microsoft Office suite (Teams, Word, Excel, PowerPoint).
- Computer networking experience (hardware and configuration) is a bonus
- Experience in higher programming languages (VB, C++, Java, Python) is a bonus.
- Water/wastewater industry experience is a bonus.
Woodard & Curran offers a comprehensive benefits package. For more information about our benefits & workplace policies visit Benefit & Policy Information - Woodard & Curran.
E-Verify Participation: Woodard & Curran participates in E-Verify to confirm the employment eligibility of all newly hired employees. As part of this process, we provide access to the Right to Work & E-Verify postings.
Equal Employment Opportunity & Accessibility: Woodard & Curran is an Equal Opportunity Employer. We are committed to non-discrimination and make employment decisions based on job-related factors. Individuals with disabilities and protected veterans are encouraged to apply. If you require a reasonable accommodation during the application process, please contact Beth Sweitzer.
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Compensation (from employer):
80000–95000 USD per year
Summary
Support, troubleshoot, and upgrade SCADA and control systems at water facilities.
Job title
SCADA Services Engineer
Experience level
5+ years
Minimum experience
5+ years exp
Industry
engineering
Location requirements
Hybrid in Boston, MA, with travel
Salary
$80k–$95k
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Boston, MA, USA