Salesforce Technical Lead (Senior Manager)

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Salesforce

Management Level

Senior Manager

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.

Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

About the Role

• Elicit requirements and translate to technical solutions that can scale across multiple business units.
• Execute on the agreed upon technical architecture by defining the granular solution design based on user requirements.
• Direct all technical activities and manage workload and timelines across the dev team.
• Work closely with Functional Lead to understand details of client requirements and solution design - provide recommendations and/or alternatives to align solution design with Salesforce and industry best practices, as needed.
• Liaison directly with the client’s Technical Lead on a day-to-day basis
• Oversee the development cadence on a day-to-day basis - assign build activities to dev team, provide hands on mentorship and guidance on approach and expectations, tailored to the level of experience of each dev team member.
• Responsible for the design, coding, building out solutions, implementing Salesforce applications.
• Application development, including basic Visualforce pages/Lightning pages, Lightning Web Components, assist with each release cycle to implement and deploy new/updates to existing applications and code.
• Maintaining the security and integrity of the application software.
• Develop Apex (classes and triggers), Lightning Components, and Visualforce to extend Salesforce in order to support business requirements.
• Contributing to technical documentation.
• Provide recommendations and/or alternatives to align solution design with Salesforce and industry best practices, as needed.
• Responsible for the execution of the development / build activities.
• Direct all technical activities and manage workload and timelines across the dev team.
• Raise critical design changes or challenges to the engagement Technical Architect.
• Attend Agile/Scrum stand-ups, sprint planning sessions, and retrospectives to plan, design, code and review development tasks.

About You

You are likely a good fit with the following key attributes:

• Degree holder (e.g. IT, Computer Science, Engineering, or related disciplines)
• Required skills: salesforce development, customization, coding, build out solutions, technical lead experience, at least 2 or 3 salesforce certifications
• Minimum 10 years of relevant experience, ideally in Consulting related to salesforce.
• Must have at least 3 to 5 years lead experience.
• Has actual experience in any of the salesforce platforms such as sales, service, experience, health or marketing cloud.
• Skilled in designing, coding, building out solutions, and implementing salesforce applications.
• Experienced in developing customer-facing interfaces, supporting business requirements and deal with all the CRM needs of the client.
• Ability to solve problem high-level software and application issues.
• Comfortable working with different nationalities and doing client facing.
• Open to work onsite and/or hybrid setup, office is based in Makati City.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred: Bachelor Degree

Certifications (if blank, certifications not specified)

Required Skills

Salesforce, Salesforce Development, Solution Architecture, Solutions Design, Technical Architecture, Technical Leadership

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Application Software, Business Model Development, Business Process Modeling, Business Systems, Coaching and Feedback, Communication, Creativity, Developing Training Materials, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Influence, Innovative Design, Intellectual Curiosity {+ 26 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?

No

Government Clearance Required?

Yes

Job Posting End Date