Salesforce Business Analyst

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

The Salesforce Business Analyst will report to the Director of Sales and Support Operations for day-to-day direction. In this role, the chosen candidate will assist with sales operations management for Comcast Upware (a SaaS online market and telesales initiative selling Cloud-based software applications to small and medium businesses) and Comcast SmartOffice (a trial security and surveillance product sold by a telesales team to small and medium business.)

Responsibilities include (but are not limited to):

• Create and maintain team and leadership reporting
• Support sales personnel with processes and procedures
• Support sales personnel with telephony and computing needs
• Special assignments

To be considered, candidates should have:

• Strong computer skills / aptitudes in applications including, but not limited to, Microsoft Excel, Word, Power Point and Outlook proficiency. Experience with Microsoft Office 365 a plus
• SalesForce proficiency
• Project coordination experience
• Basic to intermediate understanding of telephony and computing
• Sales Operations or Call Center support experience
• Prior experience working with or supporting sales professionals
• Verifiable attendance and promptness history
• Strong interpersonal skills
• Strong multi-tasking skills with the ability to work independently
• Must be detailed oriented with strong, clear and concise written and communication
• Comfortable with fast-paced, “start-up like” work environment

The position will be located in downtown Philadelphia PA and daily attendance to the office is a requirement --- no work from home options. Candidate must have reliable transportation or access to public transportation options.

If you are interested, please contact:

Sophia

973-507-7563