Sales Operations Specialist
Alertus Technologies
Apply to this jobCompany Description
At Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency.
Our employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.
Job Description
The Sales Operations Specialist is an office based position and will play a critical role in supporting the Sales team by owning key processes and tools that drive efficiency and performance. This role is responsible for the health of our sales pipeline, managing enablement tools, optimizing sales processes, and providing essential support to sales leadership.
The ideal candidate is a highly organized, detailed-oriented professional who can identify opportunities for improvement and ensure the sales team has the resources and support needed to meet company goals.
This is an office based role and requires reporting to our HQ in Baltimore daily.
A Day in the Life:
- Owner of salesforce opportunity forecasting and overall health.
- Help train staff on proper use of sales enablement tools and ensure their proper use. Current tools include google workspace, salesforce, salesforce engage and zoominfo.
- Identify inefficiencies with sales operations and continually improve.
- Owner of sales enablement tools including interacting with vendors and optimizing usage.
- Manage and create reports and dashboards daily, monthly, quarterly and annual activities and results are achieved and aligned with company goals.
- Directly communicate with sales staff and leadership on stalled opportunities and improve opportunity velocity.
- Optimize processes and methodologies for effective sales activities, including expectation setting and system utilization.
- Work with events staff and marketing to ensure leads are properly input and processed by the sales team.
- Generate various reports to provide visibility into sales performance and order fulfillment status.
- Heavily support sales teams in all sales enablement requests
Required Skills:
- Proficiency in Salesforce and creating reports
- Comfortable with data collection, cleaning and visualization
- Effective communication and collaboration skills, with the ability to work cross-functionally.
- Strong analytical skills with the ability to interpret sales data and generate actionable insights.
- Ability to adapt quickly yet still deliver high-quality work in a fast-moving, energetic environment
- Detail-oriented with a strong emphasis on accuracy and quality.
Education and Experience:
- BA/BS in Management Info Systems, Data Science, Business Technology, Business Analytics or related field or equivalent experience
- 0-3 years’ experience in a sales operations or data analytics role
- Salesforce Certifications preferred
Alertus Career Advantages:
- Paid Time Off
- Paid Holidays
- 401(k) Retirement Plan
- Medical, Dental, and Vision Plans
- Short-term Disability, Accident, Hospital, and Cancer Insurance
- Live Near Your Work HomeBuying Incentive
- Employee Referral Bonuses
Compensation (from employer):
22–27 USD per-hour-wage
Summary
Support sales team through data analysis, reporting, process improvement, and tool management
Job title
Sales Operations Specialist
Experience level
0-3 years
Industry
software
Location requirements
On-site in Baltimore, MD, reporting daily
Salary
22–27 USD per-hour-wage
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Baltimore, MD, USA