Sales Operations Analyst II

Key Responsibilities

• Develop and maintain sales, pipeline, and performance reports.
• Create dashboards and analytics to support business decision-making.
• Manage CRM data quality and support forecasting activities.
• Collaborate with National Account Managers on sales operations and customer requirements.
• Identify and implement process improvement opportunities.
• Support customer, dealer, and internal stakeholder communications.
• Prepare reports, presentations, and other management documentation.

Qualifications & Experience

• Bachelor's Degree in Business, Finance, Analytics, or a related field.
• Minimum 2 years of experience in Sales Operations, Business Analytics, Reporting, or CRM systems.
• Experience with Salesforce or similar CRM platforms preferred.

Key Skills

• Data analysis and reporting
• CRM management (Salesforce preferred)
• Advanced Microsoft Excel and Office Suite
• Business process improvement
• Strong analytical and problem-solving abilities
• Excellent communication and stakeholder management skills