Sales Manager - Personal Financial Services - (Personal Loan)
Hong Leong Bank Berhad
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Functional (job responsibilities)
- To manage sales performance of Sales Executives to achieve their individual sales target
- To plan and execute team sales plan in achieving the monthly and annual acquisition target
- To communicate and liaise with credit initiation, policy and other departments on issue related to loan acquisition
Managerial (team/group responsibilities)
- To plan, set and ensure monthly sales target by Individual Sales Executive is achieved
- Coach and develop Sales Executives to enhance their Product Knowledge and selling skill
- Coach and motivate the Sales Executives and create a highly charged and aggressive sales team
- To cultivate a professional working atmosphere that encourage career development and reduce staff attrition
- To liaise with VOC to handle/resolve customers’ complaints timely and efficiently
- Ensure compliance in all internal and external dealings
Organizational (organizational responsibilities) including Strategic Cost Management and Financial Goals
- Ensure compliance and consistency with Bank’s policy in Personal Loan acquisition effort
- To ensure team’s headcount requirements are met
- To cultivate strong customer service culture and awareness among Sales Executives
Education/Qualification
- Minimum a Diploma / Bachelor’s Degree or its equivalent in related field (with sales experience in financial industry as sales manager)
Experience/Requirements
- Minimum 2 years sales management OR
- Minimum 2 years of sales experience in loan or financial industry
About Hong Leong Bank
We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.
We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Realise your full potential at Hong Leong Bank by applying now.
Summary
Manage sales team to achieve personal loan targets, coach staff, ensure compliance, and promote customer service.
Job title
Sales Manager - Personal Financial Services - (Personal Loan)
Experience level
2+ years
Industry
finance
Location requirements
PJC-PJ City, remote work not specified
Salary
Not specified
Management role
Yes
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Unknown location