Sales Business Analyst (m/f/n)

ESET Research Czech Republic s.r.o.

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Bratislava Until 8/22/2026 2+ years exp First posted June 10, 2026 Last posted June 10, 2026
Job description

Summary

We are looking for a new addition to Sales & Customer Care Intelligence team in which you will join a group of our Business Analysts. Ideally you will have previous experience of 2+ years in a similar position. You need to be result-driven, analytical, with ability to drive mid and long-term projects focused on data analysis, interpretation, planning and data quality. 

Job description

Your main responsibilities are:

  • Ownership, definition and maintenance of reporting dashboards in QlikQ ® tools and MS Excel with various database sources including SQL utilization
  • Subject matter expert on the data collection, analysis and interpretation of software sales & support data to decision makers 
  • Regular and ad-hoc reports development for specific projects finding the proper reporting dimensions, KPIs, filters for all data 
  • Regular analytical support in Sales planning to regions and ESET HQ with detailed analysis over findings and proposed corrective actions 
  • Support of Sales planning platform users in proper use of the tool, guidance in methodology and its impact to overall planning
  • Ownership of Sales planning methodology, maintenance and further development of the planning tool to reflect approved process and details 
  • Translating business requirements into data interpretation methodology 
  • Contribution to reporting methodology development and reports definition 
  • User acceptance testing of developed reporting and planning applications including deep data quality check 
  • Ad-hoc data quality check and variance analysis in Sales performance 
  • Understanding of all data sources used in reporting and their business value. 
  • Drive to understand new planning and reporting aspects and directions in the Security market and its applicability to our environment 
  • Preparation and update of relevant documentation (such as user-guides, reports, methodology, etc), delivery of trainings to users of Sales planning platform 

We are looking for a candidate with: 

  • At least 2 years of experience in similar position 
  • Advanced English 
  • Good knowledge of (both direct and indirect) sales processes in consumer and business segments 
  • Professional background from IT software or hardware related industries, and/or in customer data analytics is aplus 
  • Working knowledge with QlikSense, SQL, Salesforce is an advantage 

          To manage the responsibilities well, you need to be/have: 

          • Organized and result-oriented with great execution skills and ability to evaluate impact, strong metric/sales orientation 
          • Good communication skills 
          • Ability to listen, analyze, and quickly see trends in complex situations 
          • Good analytical thinking 
          • Proactive approach with drive to continues self-development and process improvement 
          • Resistance to risks, ability to keep the focus 
          • Teamwork, consensus orientation 

                        Basic wage component (gross): from 2100 EUR

                        • Performance bonus 2 times per year up to 10% of the basic salary paid for the evaluation period (usually 6 months).
                        • The final basic wage component can be increased according to the unique individual skills and experiences of the selected candidate.

                        #LI-LV1 #LI-Hybrid #mid-senior

                        Benefits

                        Health & well-being

                        • BenefitPlus
                        • Healthcare (check-ups/annual programs)
                        • Multisport card
                        • Travel card "električenka"
                        • Supplementary pension saving
                        • Sick days

                        Family

                        • Marriage allowance
                        • Childbirth allowance
                        • Parental contribution
                        • ESET family events (Family day, St.Nicholas)

                        Office

                        • Refreshments in the office (fruits, coffee, soft drinks)
                        • Let´s get together breakfast
                        • Activity room, quiet room
                        • ESET events (Žranica, Christmas party..), teambuildings

                        Other

                        • Loyalty allowance
                        • Loyalty extra days off
                        • Loyalty cake
                        • Loyalty glass award
                        • Refer a friend
                        • Christmas presents
                        • Discounts from external providers

                        Primary location

                        Bratislava

                        Additional locations

                        Time type

                        Full time
                        About this role

                        Summary

                        Analyze sales data, develop reports, support sales planning, and improve reporting methods.

                        Job title

                        Sales Business Analyst (m/f/n)

                        Experience level

                        2+ years

                        Minimum experience

                        2+ years exp

                        Industry

                        software

                        Location requirements

                        Bratislava, hybrid work allowed

                        Salary

                        $2k+

                        Management role

                        No

                        Skills & keywords

                        Required skills

                        QlikSenseSQLSalesforcedata analysisreporting

                        Preferred skills

                        software industrydata analyticstraining

                        Specializations

                        sales processesdata analysisreportingSQLsoftware sales
                        Locations

                        Structured locations inferred from the posting.

                        Bratislava, Slovakia

                        Hybrid City