Sales & Event Operations Officer (TCASter)

About LEARN Corporation

LEARN Corporation is Thailand’s leader in lifelong-learning EdTech. Guided by our conviction that “learning opportunities can improve one’s quality of life,” we harness technology to design engaging, age-inclusive learning experiences that help people develop new skills, achieve ambitious goals, and pass on good things to others—advancing Thai society together.

Across 12-plus business units—including OnDemand, Ignite, Skooldio, Learn Satit Pattana School, Crest School, and more—we reach hundreds of thousands of learners every year. Our dream is to serve as a private “ministry of education,” upgrading education nationwide and preparing every learner for the future.

Job Purpose

The Sales & Event Operations Officer is responsible for supporting sales documentation, coordinating school-based examination events, managing post-exam operations, and supporting sales-driven activities. This role ensures smooth coordination between the sales team, operations team, schools, customers, and internal stakeholders.

What you'll drive:

1. Sales Document Management

• Prepare and manage sales-related documents, including quotations, billing notes, invoices, and other supporting documents.
• Coordinate with the sales team, schools, customers, and accounting team to ensure all documents are accurate and complete.
• Track the status of document approval, billing, and payment processes.
• Organize and maintain sales documents in a systematic and accessible manner.

2. School Examination Event Operations

• Coordinate with schools and internal teams to prepare for examination events.
• Manage student lists, exam rooms, exam schedules, and other related information.
• Coordinate the preparation and distribution of exam papers, materials, and on-site documents.
• Plan and assign invigilators according to the number of students and examination format.
• Train and brief invigilators before the examination day.
• Manage payment requests, compensation, and related documents for the operation team.
• Handle operational issues before, during, and after examination events.

3. Exam Checking and Result Announcement

• Coordinate the collection and transfer of answer sheets or exam data after each event.
• Verify the completeness and accuracy of student information before processing.
• Work with relevant teams to check exams, process scores, and validate results.
• Coordinate or execute the result announcement process through the company’s system within the required timeline.
• Monitor and resolve issues related to exam data, scores, or user access to results.

4. Sales Promotion and Other Event Activities

• Support the planning and execution of sales promotion activities, such as school events, guidance sessions, booths, roadshows, and online activities.
• Prepare event materials, promotional assets, participant lists, and necessary information.
• Coordinate with the sales, marketing, content, and operations teams to ensure smooth execution.
• Collect data, summarize outcomes, and prepare post-event reports.
• Support other sales operations and customer coordination tasks as assigned.

What you'll bring:

• Bachelor’s degree in any field.
• Experience in sales support, event operations, project coordination, sales administration, or customer coordination is preferred.
• Strong ability to manage multiple tasks and work under tight deadlines.
• Detail-oriented, especially in document management, student lists, exam data, and coordination tasks.
• Good communication and coordination skills with both internal and external stakeholders.
• Proficient in Google Sheets, Google Drive, Microsoft Office, or other basic data management tools.
• Willing to travel or work on-site when required for company activities.
• Experience working with schools, educational institutions, or examination operations is a plus.