Sales Administrator

Sales Support & Coordination:

•  Provide administrative support to the sales team to ensure smooth sales operations.
•  Process customer inquiries, quotations, and sales orders efficiently.
•  Maintain accurate and up-to-date sales records in CRM systems.

Order & Logistics Management:

•  Coordinate with warehouses, logistics partners, and suppliers to ensure timely delivery of orders.
•  Track shipments and keep customers updated on order status.
•  Assist in inventory management and forecasting to support sales planning.

Customer Relationship & Communication:

•  Respond to client queries with professionalism and efficiency.
•  Ensure a high level of customer service by following up on orders and resolving issues promptly.
•  Work closely with the sales and marketing teams to streamline communication and sales processes.

Sales Reporting & Process Improvement:

• Generate weekly and monthly sales reports for management review.
•  Analyze sales trends and provide insights for improving effic.

Requirements

Experience & Skills:

• 5+ years of experience in sales administration, order management, or customer service.
• Strong organizational and multitasking skills with attention to detail.
• Ability to handle high-pressure environments with a disciplined and committed work ethic.
• Proficiency in CRM systems, ERP software, and Microsoft Office (Excel, Word, Outlook).

Education & Language Proficiency:

• Bachelor's degree in business administration, Sales, or a related field.
•  Fluent in English (additional languages such as Spanish, French, or Arabic are a plus).

Other Requirements:

• A structured and process-driven mindset with a proactive approach.
•  Strong communication and teamwork skills to support cross-functional collaboration.