RN Case Manager - Complex Care

HealthCare Support Staffing

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Orlando, FL, us on site Until 8/22/2026 First posted February 23, 2026 Last posted February 23, 2026
Job description

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!

  • Perform care management duties to assess, plan and coordinate all aspects of medical and supporting services across the continuum of care for select members to promote quality, cost effective care * 100% telephonic
  • Assess the member's current health status, resource utilization, past and present treatment plan and services, prognosis, short and long term goals, treatment and provider options
  • Utilize assessment skills and discretionary judgment to develop plan of care based upon assessment with specific objectives, goals and interventions designed to meet member's needs and promote desired outcomes
  • Coordinate services between Primary Care Physician \(PCP\), specialists, medical providers, and non\-medical staff as necessary to meet the complete medical socio economic needs of clients
  • Provide patient and provider education
  • Facilitate member access to community based services
  • Monitor referrals made to community based organizations, medical care and other services to support the members’ overall care management plan
  • Actively participate in integrated team care management rounds
  • Identify related risk management quality concerns and report these scenarios to the appropriate resources
  • Case load will reflect heavier weighting of complex cases than Care Manager I, commensurate with experience
  • Enter and maintain assessments, authorizations, and pertinent clinical information into various medical management systems
  • Direct care to participating network providers
  • Perform duties independently, demonstrating advanced understanding of complex care management principles
  • Participate in case management committees and work on special projects related to case management as needed
  • RN
  • 2+ year’s clinical nursing experience coming from an acute care setting
  • Must have CM telephonic experience
  • 2 years of Case Management Experience
  • At least 1 year of experience coming from a Managed Care Setting strongly preferred
  • Experience with medical decision support Interqural, Milliman software preferred


Interested in being considered? 

If you are interested in applying to this position, please contact Tyler Lewitt 407-478-0332 ext. 171 and/or click the Green I’m Interested Button to email your resume. 


About this role

Summary

Manage complex patient cases remotely, coordinate care, assess health status, and support treatment plans.

Job title

RN Case Manager - Complex Care

Experience level

2+ years

Industry

healthcare

Location requirements

Orlando, FL, remote work allowed

Salary

Not specified

Management role

No

Skills & keywords

Required skills

nursing licensecase managementtelephonic careclinical nursingmedical decision support

Preferred skills

managed careInterqualMilliman

Specializations

case managementcomplex caretelephonic caremedical decision support
Locations

Structured locations inferred from the posting.

Orlando, FL, USA

Hybrid City