Retention Representatives

Centurylink

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La Crosse, WI, us on site Until 8/21/2026 H-1B sponsor history First posted March 22, 2025 Last posted March 22, 2025
Job description

CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future.

CenturyLink is Hiring! We need people like you for this position!

Hiring for May 11th training class 

If you are not interested, please forward to a friend who may qualify.

  

For immediate consideration, please click on the link below or copy and paste into your browser: 

https://sjobs.brassring.com/1033/ASP/TG/cim_jobdetail.asp?partnerid=25281&siteid=5342&AReq=20404BR

 

CenturyLink Retention Representatives

333 N Front Street, La Crosse, WI 54601

Hiring for May 11th training class 

Apply online TODAY!

 

Our Retention Representatives are an integral part of our team, as they are the frontline voice to our customers. In this role, employees are responsible for interacting with customers by telephone to meet daily, weekly and monthly retention and sales goals by offering recommendations of products and services to ensure customer satisfaction and customer retention. 

• Provide excellent customer service to CenturyLink customers. 

• Encourage customer loyalty.

• Promote and sell CenturyLink products and services as well as Direct TV and Verizon products.

• Starting base salary $11.00/hr with the opportunity to increase to $13.00/hour after training. After training there is a Result Achieved Pay which is based on the products you sell. 100% goal amounts to $7,200 yearly! 

• Training will be 8 weeks, Monday-Friday; MUST be able to attend entire training without time off!

• Great Health, Dental and Vision benefits, 401K, Tuition Aid.

• Onsite fitness center.

• For more information go to www.centurylink.com.

CenturyLink is an Equal Opportunity Employer. Any offer of employment is contingent upon the results of a pre-employment drug test and background check.

 

Please give me a call if you have questions!

Have a wonderful day and wishing you success!

 

Alberta B. Green

Sourcing Recruiter | Human Resources

22 Accent Dr, Monroe, Louisiana 71202

Office 318.855-2996   

EOE Employer.


No Discrimination. We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Any offer of employment is contingent upon the results of a pre-employment drug test and background check.


About this role

Summary

Interact with customers via phone to meet retention and sales goals, promote products.

Job title

Retention Representatives

Experience level

entry level

Industry

telecommunications

Location requirements

La Crosse, WI, on-site, no remote work allowed

Salary

$11.00/hr starting, up to $13.00/hr after training, plus commission

Visa sponsorship

H-1B sponsor history

Management role

No

Skills & keywords

Required skills

customer servicesalesproduct promotion

Preferred skills

None specified

Specializations

customer servicesalesretention
Locations

Structured locations inferred from the posting.

La Crosse, WI, USA

On-site City