Retail Technical Training Coordinator- WEST
A7K0-Cooper (Kunshan) Tire Co
Apply to this jobThe Retail Technical Training Coordinator delivers technical training programs for automotive technicians across Goodyear Retail, using in-person, virtual, and hands-on methods. It focuses on building expertise in diagnostics, repair, safety, and emerging vehicle technologies (ADAS, EV/HEV). The position combines classroom facilitation with in-shop coaching to improve technician performance and repair quality. It also manages training compliance, certification tracking, and alignment with OEM and regulatory requirements. Additionally, the role partners with cross-functional teams to develop curriculum and continuously improve technical capability across the network.
Why This Role Matters
Ensures technicians deliver safe, accurate, and high-quality repairs, directly impacting customer satisfaction and reducing costly rework.
Builds future-ready workforce capabilities by driving adoption of new technologies and certifications across the retail network.
What You Will Do
Deliver technical training (in-person, virtual, and hands-on) across automotive systems and emerging technologies.
Coach technicians in-store, conduct skill gap analyses, and improve diagnostics, productivity, and repair quality.
Develop and facilitate training programs, including ASE and internal certification preparation.
Track training records, certifications, and effectiveness using LMS while ensuring compliance with standards.
Partner with internal teams to design curriculum, training materials, and technical content.
Support new product, tool, and technology launches through structured training and field enablement.
What We Are Looking For
- Associate’s degree in automotive technology or related field required; equivalent experience (minimum 8 years) considered in lieu of a degree, along with Master ASE Automotive Technician certification (including L1) and additional ASE certifications preferred.
- Minimum of 5 years of hands-on diagnostic and repair experience, with exposure to automotive retail, dealership, OEM, fleet, or supplier environments.
- Advanced mechanical and diagnostic expertise across major vehicle systems, including strong knowledge of diagnostic strategies, tools, and service systems.
- Strong communication, coaching, and analytical skills, with the ability to simplify complex concepts, identify skill gaps, and operate independently in a field-based environment.
- Must reside within the assigned territory and be able to travel 75–80% including overnight, with the ability to perform hands-on demonstrations, meet physical requirements, and maintain a valid driver’s license.
#LI-SM1
Goodyear is one of the world's largest tire companies. It employs about 63,000 people and manufactures its products in 49 facilities in 19 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate
If you need reasonable accommodation to complete the online application, or any other part of the employment process, please contact the Goodyear Candidate Care Line at 330.796.4500.
Goodyear is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.
Summary
Deliver and develop technical training for automotive technicians, focusing on diagnostics, repair, and emerging tech.
Job title
Retail Technical Training Coordinator- WEST
Experience level
5+ years
Minimum experience
5+ years exp
Industry
automotive
Location requirements
Must be based in specified US states, travel 75-80%, remote work possible
Salary
Not specified
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
United States