Retail Supervisor– Waterloo, New York
Puma.wd3.jobs At Puma
Apply to this job Outlet Waterloo Until 8/22/2026 H-1B sponsor history First posted July 14, 2025 Last posted July 14, 2025
Job description
YOUR MISSION
- Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards,
- Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service,
- Responsible for payroll control to maintain a highly profitable location while providing the highest levels of service to customers,
- Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager,
- Responsible for handling and processing incoming and outgoing merchandise,
- Required to comply with all Policies & Procedures, operational core competencies and key accountabilities,
- Responsible for maintaining a safe, healthy and compliant working and shopping environment,
- Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.
YOUR TALENT
- 1 – 2 years’ experience in a customer service-oriented retail environment,
- Demonstrated ability to reason through complex issues,
- Strong team player,
- Excellent communication skills,
- Ability to learn quickly,
- Computer skills, basic know-how about MS Office programs, and retail software,
- The ability to constantly walk and move about is required. Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision. Ability to lift/carry, push/pull up to 30 pounds regularly.
The base pay for this position is $19 per hour + Bonus + Benefits
Pay may vary depending on job-related knowledge, skills, and experience.
SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.
PUMA is an Equal Employment Opportunity (EEO) employer. It is the policy of PUMA to prohibit discrimination and harassment of any type and to afford equal employment opportunities to all persons without regard to race, color, religion, sex, national origin, age, gender, physical or mental disability, veteran-status, or any other characteristic protected by applicable federal, state or local law.For additional information, please contact: [email protected]About this role
Summary
Manage store operations, sales, customer experience, and team in retail environment
Job title
Retail Supervisor
Experience level
1-2 years
Industry
retail
Location requirements
On-site in Waterloo, NY, with some non-traditional hours
Salary
$19 per hour + Bonus + Benefits
Visa sponsorship
H-1B sponsor history
Management role
Yes
Skills & keywords
Required skills
customer servicecommunicationMS Officeretail software
Preferred skills
None specified
Specializations
customer servicemerchandise handlingteam leadership
Locations
Structured locations inferred from the posting.
Waterloo, NY 13165, USA
On-site City