Retail Sales Specialist - Appliances

Salem, Oregon Until 9/29/2026 1+ years exp First posted July 31, 2026 Last posted July 31, 2026
Job description
As a Retail Sales Specialist in our appliances department, you’ll engage with customers to learn their needs, provide excellent service, perform product demos and make helpful recommendations. We’ll provide the training you need to become an expert on kitchen and laundry appliances, including specifications, features and benefits.

What you’ll do
  • Engage with customers in the appliances department to support the customer experience, complete transactions, drive profitable growth and achieve sales goals
  • Stay informed about the latest technology trends and products through continuous learning and professional development
  • Handle customer inquiries, complains and returns professionally, ensuring a positive shopping experience
  • Prioritize activities based on urgency and importance, set realistic deadlines and use tools and techniques to manage time effectively
  • Maintain department merchandising and readiness to serve customers
  • Train other sales floor personnel on how to be successful in the department
Basic qualifications
  • 1 year of experience building complex solutions in sales, customer service or related fields
Preferred qualifications
  • 1 year of experience selling in premium products, luxury brands and/or custom design environments
  • 1 year of experience in customer relationship management (CRM)
What’s in it for you

We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.

Our benefits include:
  • Competitive pay
  • Great employee discount
  • Financial savings and retirement resources
  • Support for your physical and mental well-being
Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.

Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.

For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.

About us

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Best Buy is an equal opportunity employer.

Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
About this role

Summary

Assist customers with appliance sales, provide product demos, and support department goals.

Job title

Retail Sales Specialist - Appliances

Experience level

1 year

Minimum experience

1+ years exp

Industry

retail

Location requirements

Salem, Oregon - on-site, no remote work allowed

Salary

Not specified

Management role

No

Skills & keywords

Required skills

customer servicesalesproduct knowledgecommunication

Preferred skills

CRMluxury brandssales in premium products

Specializations

appliancescustomer servicesalesmerchandisingCRM
Locations

Structured locations inferred from the posting.

Salem, OR, USA

On-site City