Retail Sales Consultant - Full Time - Macy's Herald Square - New York, NY

At Swarovski, your ideas are valued, and your work helps create unforgettable moments for our customers every day.

Ready to bring brilliance to life with one of the most iconic brands in fashion and design? Join our retail team and be part of a culture where service meets style, and every interaction reflects the pop luxury and elegance of Swarovski.

As a Sales Consultant, you’ll deliver exceptional service, create memorable brand experiences, and inspire customers with your passion for our products, all while achieving sales goals and contributing to a vibrant team.

About the Job

• Deliver an exceptional luxury client experience by creating meaningful customer connections, sharing product knowledge, and building long-term relationships through clienteling.
• Drive sales performance by achieving and exceeding individual sales goals while promoting customer loyalty and repeat business.
• Build strong partnerships with Macy’s leadership and store teams to maximize customer engagement and business opportunities.
• Demonstrate ownership and initiative by proactively managing merchandising, stock replenishment, and store presentation standards during all business periods.
• Collaborate with the team to maintain a welcoming, organized, and visually appealing environment while staying current on Swarovski products and brand initiatives.
• Pay range $19.00 - $20.00 per hour with the ability to participate in a sales incentive bonus pay program. The compensation displayed is a good faith estimate for this position. 

About You

• Passionate about fashion, luxury, or lifestyle brands
• Experienced in a multicultural retail environment
• Excellent and proven customer service skills and a winning personality that builds trust
• Curious, empathetic, and results-driven team player with a commercial mindset
• Digitally savvy and comfortable using retail technology
• Confident expressing your individuality and bringing creative ideas to the team

What We Offer

You can expect a range of benefits, including:

• Recognition awards that celebrate your achievements
• Exclusive employee discounts on Swarovski products
• Paid volunteering leave to support causes you care about
• A global employee assistance program offering support in the areas of mental, physical, and emotional health, managerial support as well as financial and legal matters
• Comprehensive product and personal training to help you grow
• Opportunities for career development

Many of our Sales Consultants grow into leadership or specialist roles such as Store Manager, Trainer or Visual Merchandiser roles. We support your development so you can build a career that matches your ambitions.

About Swarovski

Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the world’s finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor.

Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation. We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger.

All employment decisions will be made without regard to race, color, religion, age, national or ancestral origin, gender, sexual orientation, marital status, citizenship status, veteran status and disability.