Retail Products Specialist

About the role

We are looking for a Retail Products Specialist to join our team on a permanent, full-time basis.

The Retail Products Specialist supports the Retail business in ensuring core transactional processes operate smoothly and are controlled effectively and efficiently. This includes processes across B2B procurement, intercompany transactions, freight invoicing and D365 systems, providing expert support and driving standardisation across the organisation. You will work closely with the branch network, and both regional and national management teams to provide high levels of internal customer services and continuous improvement across all aligned areas of Retail Products.

Responsibilities

• Own and govern end-to-end business systems processes across B2B procurement, intercompany, freight, and various D365 operational modules
• Establish, document, and maintain standard operating procedures (SOPs), controls, and user guidance
• Identify process inefficiencies, control gaps, and system defects, driving remediation, innovation and continuous improvement
• Undertake analysis on transactions to identify root causes and implement corrective actions to prevent recurrence
• Support transaction processing and invoicing for internal business units such as Elders Plant Genetics (EPG)
• Lead onboarding and integration of suppliers into EDI frameworks, expanding capability and message types
• Govern EDI transaction flows (orders, invoices, acknowledgements) to ensure accuracy and timeliness
• Provide expert support in resolving discrepancies, including pricing, freight, and timing issues
• Monitor transaction trends to identify systemic issues and improvement opportunities

About you

• Excellent communication and interpersonal skills
• Demonstrated ability to analyse problematic situations and provide effective solutions
• Strong Microsoft Office experience including Outlook, Word, Excel and PowerPoint
• Agricultural or related industry experience
• Proven ability to interpret and apply financial information
• Experience working within a sales organisation and/or agricultural setting highly regarded
• D365 retail systems and administration experience desirable
• Unencumbered driver’s licence and Q-Fever vaccination or proof of immunity

About Elders

As a trusted Australian agribusiness, we have played an important role in the agricultural sector for 185 years. Our expansive network across Australia offers links to markets, tailored advice and specialist knowledge across a range of products and services, including farm supplies, agronomy, livestock, wool, grain, finance, insurance, and real estate.
 

We are committed to a sustainable and prosperous future for rural and regional communities and creating value for all stakeholders in the agricultural supply chain, across both Australian and international markets.
 

Elders is for Australian agriculture.
 

We are now looking for the next generation to be part of something big and drive the future of Elders.
 

If you are ready to grow your career with Elders, please click on 'Apply' today.

For more information, please visit our careers page or email [email protected]

Please note, applications may be shortlisted as they are received.

At Elders, we strive to create a safe environment where everyone can thrive. We aspire to do this by recognising talent, promoting inclusion and celebrating diversity. No matter how you identify, we encourage talented people from all backgrounds, abilities and identities to apply for roles at Elders.

We will accept applications from all people with the right to live and work in Australia.

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