Retail Operations Manager- Export Markets

About the Job

We’re looking for an Retail Operations Manager- Export Markets to lead performance and elevate the consumer experience across a cluster of stores and partner channels.

Key responsibilities:

Ensure excellent and consistent retail execution across export markets in partnership with distributors and franchisees

- Drive sell‑out performance and operational KPIs through strong store operations, VM execution, and retail standards

- Contribute (by improving & growing physical space & locations) to grow the business deliver maximum profitability and reinforce Levi’s Brand image and Values in the market through Store portfolio expansion and Partner quality optimization (FBB)

- Marketplace knowledge – reporting on retail activity, competitors and local market dynamics.

- Expert in communicating brand & product.

- Align & implement retailing best practices, operational standards and processes

Prioritize store visits to focus on top-performing locations and key cities while maintaining full market visibility

· Drive commercial performance by analyzing, monitoring, and owning store KPIs, identifying revenue opportunities, and implementing action plans

· Provide market and consumer insights by consolidating store feedback, trends, risks, and opportunities into actionable recommendations for Sales Management

· Ensure operational excellence by implementing processes, tools, and guidelines, and applying a 360° approach across VM, assortment, operations, and people management, including compliance (e.g., LRN)

· Optimize product availability through regular assortment and stock checks and by monitoring in-season deliveries of pre-orders to ensure timely availability on the sales floor

· Develop store teams and partners by coaching managers, delivering training, and equipping teams with the knowledge and tools to represent the brand effectively

· Drive premium consumer experience by leading by example, ensuring personalized service, and embedding KPI-driven behaviors across store teams · Act as a Brand Ambassador by promoting brand values, product knowledge, and strong customer engagement across all touchpoints

· Support network expansion and portfolio optimization in collaboration with the Export Manager, including opening, closing, and improving omnichannel doors, and managing store opening processes.

· Identify and develop new business opportunities while monitoring market potential and following up on prospects

· Provide structured feedback to the Export Manager on execution performance, risks, and opportunities