Retail Manager

Role and Responsibilities 

Store Operations & Guest Experience 

• Oversee all daily retail functions, including opening and closing procedures, cleanliness, and overall presentation 

• Deliver warm, helpful, and informed service to guests — creating a welcoming and memorable shopping experience 

• Maintain a polished, organized, and professional store environment that reflects the ranch’s values and aesthetic 

• Step in where needed to support team and operations — this is a hands-on, collaborative role 

Merchandising & Buying 

• Curate and manage product assortment aligned with the ranch’s identity — prioritizing high-quality, regionally relevant goods 

• Plan seasonal rotations and thematic displays to enhance storytelling and product engagement 

• Foster and maintain relationships with local and national vendors 

• Design and maintain creative, visually appealing merchandising that reflects both brand and landscape 

Inventory & Systems Management 

• Monitor stock levels, product expiration dates and conduct regular inventory audits 

• Manage product ordering, receiving, tagging, and inventory tracking 

• Utilize POS and inventory management systems accurately and efficiently (e.g., Lightspeed, Shopify, or similar) 

• Ensure smooth coordination of product restocking and turnover 

Team Leadership & Training 

• Hire, train, and supervise a small seasonal team; support performance through regular feedback and coaching 

• Foster a positive, respectful work environment grounded in clear communication and shared goals 

• Set clear expectations and lead by example in professionalism, service, and teamwork 

Sales & Performance Oversight 

• Track daily, weekly, and seasonal sales performance; analyze data to inform buying and inventory decisions 

• Set and meet sales goals aligned with broader property performance 

Qualifications  

• Retail management or buying experience, ideally in a boutique or hospitality setting 

• Strong knowledge of retail operations and visual merchandising 

• Ability to multi-task in a fast-paced environment 

• Familiarity with outdoor lifestyle brands or regional artisans 

• Passion for hospitality and the guest experience 

• Proficiency in inventory and point-of-sale software (Lightspeed, Shopify, or similar), cash and card transactions, and closing reports

Benefits:  

• Competitive pay DOE 

• Private room and bathroom in shared housing available

• Health benefits, PTO, 6% matching 401k and more