RETAIL MANAGER

ISMIRA RECRUITMENT AGENCY

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SHOPS_ONBOARD, worldwide Until 8/23/2026 First posted June 10, 2025 Last posted June 10, 2025
Job description

WORK IN DUTY-FREE SHOPS ON BOARD THE LARGEST CRUISE SHIPS AROUND THE WORLD!

The Retail Manager is accountable for leading the performance of the team, guest experience and operations for a multi-brand, multi-boutique environment on a premier luxury cruise ship.

WHAT YOU WILL GET:

  • Permanent job with 6 months contract / 1-2 months vacation
  • Work in international teams with the most famous brands
  • Training programs and career opportunities on board
  • Travel around the World
  • Experience working with more than 72 nationalities
  • Save Money as you do not pay for food and accommodation on board
  • Competitive salary and sales commissions
  • Employee discounts for the merchandise on board
  • Visa fee will be reimbursed on board
  • Professional growth
  • Medical insurance provided during contract

DUTIES AND RESPONSABILITIES:

  • Leading a team in creating an exceptional and memorable retail experience for the guests on board
  • Leading and inspiring the team to provide exceptional customer service, whilst delivering sales and profit targets
  • Setting an example for your team by acting as a role model
  • Identify and deliver training requirements within your team
  • Take ownership of your client base including outreach to clients for events such as private sale, in-store events and product knowledge
  • Consistently deliver the highest possible standards both on the shop floor and in back office operations

REQUIREMENTS:

  • 21+ years of age
  • Proven experience as a Retail Manager or Assistant Manager
  • Mandatory previous ship experience in Sales department
  • Motivated in leading a team to achieve and exceed sales targets
  • Excellent face to face customer service and sales ability, utilising strong communication and interpersonal skills
  • Proven ability in public speaking and showcasing luxury items
  • Adaptable to change and able to work in a high-pressure environment
  • A strong leader and team player who is commercially driven and goal orientated
  • Highly competent in store and HR processes including sales reports, loss prevention, audits, appraisals, disciplinaries etc
  • Excellent numeracy and literacy skills


Nationalities that we process: πŸ‡±πŸ‡Ή πŸ‡±πŸ‡» πŸ‡ͺπŸ‡ͺ πŸ‡΅πŸ‡± πŸ‡ΊπŸ‡¦ πŸ‡²πŸ‡© πŸ‡°πŸ‡Ώ πŸ‡°πŸ‡¬ πŸ‡ΊπŸ‡Ώ πŸ‡¦πŸ‡² πŸ‡¦πŸ‡Ώ πŸ‡ΉπŸ‡― πŸ‡ΉπŸ‡² πŸ‡¬πŸ‡ͺ

Nationalities that we CAN NOT process at the moment: πŸ‡·πŸ‡Ί πŸ‡§πŸ‡Ύ

Last updated: August 16, 2023


You can submit your Resume here by pushing APPLY TO POSITION button below

If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:

https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

    About this role

    Summary

    lead retail team, enhance guest experience, meet sales targets on cruise ships

    Job title

    retail manager

    Experience level

    proven experience as a retail manager or assistant manager

    Industry

    retail

    Location requirements

    work on cruise ships worldwide, remote not allowed

    Salary

    Not specified

    Management role

    Yes

    Skills & keywords

    Required skills

    retail managementcustomer servicesalesteam leadershippublic speaking

    Preferred skills

    None specified

    Specializations

    luxury retailteam leadershipcustomer servicesalesoperations
    Locations

    Structured locations inferred from the posting.

    Shashmira Centre, 4th Floor, 403/404, Vidyanagai, CST Road, Opp. Mercedez, Kolivery Village, Kunchi Kurve Nagar, Kalina, Showr, Mumbai, Maharashtra 400029, India

    On-site City