Retail Executive (Setia City Mall)

Lendlease is a real estate company with three deep capabilities – Investments, Development and Construction – which function individually to serve customers and markets but can easily function as one. We draw on this expertise to realise opportunities that create real value and returns for our partners and customers, as well as the communities who experience the places we shape.

Our investors and capital partners trust us as an active investment manager with an international remit. Through our development pipeline we create targeted, mixed-use projects in high-value markets, defined by large-scale urban renewal and long-term financial returns. Our construction capability continues our long-standing legacy as Australia’s most trusted construction partner. True collaboration and total certainty are foundations of every project we design and build.

For over 65 years, we continue to build the partnerships that lead to great investments and great places.

Setia City Mall is recognized as the largest mall in Shah Alam. Over 300 retailers are spread across 4 levels creating the ultimate destination of choice for shopping, dining, entertainment and park life in the area.

About the Role

Lendlease Malaysia is seeking motivated candidates to build their career as Retail Executive at Setia City Mall. The Retail Executive plays a key role in supporting day‑to‑day retail operations within the mall. This position is responsible for supporting day‑to‑day retail operations within the mall, ensuring our tenants deliver consistent operational standards, uphold retail quality, and contribute to an exceptional customer experience. 

Your duties include but are not limited to the following:

• Conduct regular mall walks to monitor retail presentation, safety, cleanliness, and trading hour compliance.

• Engage with tenants to uphold operational standards, improve retail image, and business review

• Support tenant onboarding and provide guidance on operational requirements, procedures, and expectations.

• Coordinate closely with internal departments including Security, Operations, Leasing and Marketing to address tenant needs and facilitate activities.

• Manage approvals for tenant-related matters such as events, stock takes, photography, and festive closure requests.

• Prepare weekly and monthly retail operations reports and maintain up-to-date tenant databases.

• Assist with licence renewal and other general operational tasks.

• Provide reception support when required.

About You

• Minimum Diploma qualification, with 3–5 years of relevant experience in retail, tenant operations, or mall management.

• Excellent interpersonal skills and the ability to build and maintain positive relationships.

• Highly organised, with strong coordination abilities and keen attention to detail.

• Effective communicator, both verbally and in writing.

• Skilled in problem‑solving, with the capability to navigate challenges and develop practical solutions.

• Proficient in preparing clear, concise, and accurate operational reports.

About Us

• This is a permanent role

• You will enjoy 20 days annual leave per annum + 3 days wellbeing leave

• Medical coverage for self and dependent up to RM2500 per annum

• Insurance coverage for self and dependent

• Dental/Optical coverage for self and dependent.

We create award-winning urban precincts, new communities, retail precincts, and workplaces to the highest sustainability standards. We are also privileged to create essential civic and social infrastructure including state-of-the-art hospitals, universities and stadiums around the world.

Lendlease is a diverse, flexible and inclusive employee of choice. We engage, enable and empower our people. Inclusion sets us all up for success.

If you feel this position is suited to your skills, experience, and career aspirations, please apply on the link.

To find out more about us and to explore all other opportunities visit www.lendlease.com/careers

Lendlease is committed to being a diverse and inclusive employer of choice by engaging, enabling and empowering our people. All qualified applicants will receive consideration for employment and we are happy to consider flexible working arrangements. Inclusion sets us all up for success and we particularly encourage applications from currently under-represented groups in our industry including those who self-identify as women, black, Asian, minority ethnic, lesbian, gay, bisexual, transgender and/ or disabled.