Resident Director
PeakMade Real Estate
Apply to this jobThe Resident Director (RD) plays a key leadership and community-building role in our student housing apartment complex. The RD is responsible for fostering a safe, inclusive, and engaging residential experience. The RD supports student well-being, enforces community policies, helps coordinate programming, and serves as a first point of contact for conflict resolution and after-hours issues.
What You’ll Do:
- Build positive relationships with residents and maintain a visible presence within the community.
- Serve as a resource and support system for residents, providing guidance and referrals as needed.
- Promote and enforce community policies and housing guidelines to ensure a respectful living environment.
- Respond to after-hours situations or emergencies (e.g., noise complaints, wellness checks, lockouts, minor incidents).
- Assist with roommate conflict mediation and general resident concerns.
- Support move-in and move-out processes, including orientations and inspections.
- Help plan and facilitate community events or engagement activities.
- Conduct routine walk-throughs and report maintenance or safety concerns.
- Collaborate with property management and student housing staff on community operations.
What You'll Need:
- Prior experience in student housing, residential life, or campus leadership preferred.
- Strong interpersonal, conflict resolution, and communication skills.
- Ability to remain calm and professional in high-pressure or emergency situations.
- Reliable, approachable, and committed to creating a positive student living environment.
- Must be able to participate in after-hours on-call rotation (if applicable).
What You’ll Get (Peak Perks):
- Paid Parental Leave + one free year of free diapers
- 15 Days of PTO + 2 additional “Me Days”
- 401(k) Match
- Wellness initiatives, healthy team competitions and virtual yoga classes through Peak’s LiveWell program
- Leadership training
- Additional rewards and recognition
- 10 Year “Peakiversary” Trip
Who We Are:
PeakMade Real Estate is an Atlanta-based company that specializes in the management and development of off-campus student housing, multi-family and build to rent communities across the US. Our working environment is fun, collaborative, forward-thinking and purposeful.
PeakMade Real Estate is an Equal Employment Opportunity employer.
Our Mindsets
- People Matter Most
- Do the Right Thing
- Create Moments
- Own It
- Evolve
Summary
Lead community engagement, enforce policies, resolve conflicts, support student residents.
Job title
Resident Director
Experience level
preferably some experience in student housing or residential life
Industry
real estate
Location requirements
Austin, Texas, United States; remote work not specified
Salary
Not specified
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Austin, TX, USA