Renewals Administrator

Turner Wise Ltd

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South West London, gb on site Until 8/22/2026 First posted March 26, 2025 Last posted March 26, 2025
Job description
RENEWALS ADMINISTRATOR, SW3 

Working within the Renewals team the successful candidate will provide direct administrative support to a centralised Renewals team based in SW3. 

RENEWALS DUTIES:
  • Drafting and issuing tenancy agreements, memorandums of extension, general termination paperwork, tenant change addendums and legal notices (including section 21’s) to landlords and tenants via email and post
  • Coordinating tenant referencing via online agency Homelet and other methods where required
  • Organising end of tenancy inventory checks and deposit returns for non managed Landlords
  • Updating Reapit and Proman internal software systems with progress notes and future task reminders (We will undergo a transition to a single CML (Radar) software system at the end of 2018). Further training will be provided
  • Issuing 90 day renewal reminders via emails/post and providing general administrative and telephone support 
  • Maintain paperwork and procedures to a high standard in line with company practices and procedures.
  • Issuing invoices, processing card payments and chasing outstanding admin/rent payments where required 
  •  Assisting the wider team as required 
RENEWALS QUALITIES: 
  • A highly organised individual with efficient and effective time management skills
  • Able to work in a busy and active environment
  • Excellent communication skills and attention to detail
  • General secretarial and administrative skills essential 
  • A working knowledge of Microsoft Office - including Word, Excel and Outlook is required
  • Knowledge of lettings software including Reapit, AdobeSign, Homelet and CML(Radar) desirable but not essential 
  • Ability to work in and support small and large team environments 
  • ARLA qualification desirable but not essential 
  • Working knowledge of Right to Rent legislation essential
  • Previous lettings administrator experience essential 
  • Working knowledge of TDS deposit registration/deregistration procedures 
About this role

Summary

Provide administrative support for renewals, tenancy agreements, referencing, and payments.

Job title

Renewals Administrator

Experience level

previous lettings administrator experience

Industry

real estate

Location requirements

South West London, remote work not specified

Salary

Not specified

Management role

No

Skills & keywords

Required skills

Microsoft Officeadministrative skillsRight to Rent legislationTDS deposit procedures

Preferred skills

ARLA qualificationReapitAdobeSignHomeletCML(Radar)

Specializations

tenancy agreementstenant referencinginventory checkssoftware systems
Locations

Structured locations inferred from the posting.

London, UK

On-site City