Remote Reservation Support Specialist

Careers In Travel | Destination Planners

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New York remote Until 8/22/2026 First posted June 2, 2026 Last posted June 2, 2026
Job description
Job Overview:
Destination Knot is seeking a detail-oriented Remote Reservation Support Specialist to assist with client reservation requests and provide administrative support related to booking and scheduling services. This is a remote support role focused on customer service, coordination, and accurate data handling within a reservations environment.
This position is ideal for individuals who are organized, professional, and comfortable working independently in a remote setting.
 
Key Responsibilities:
Assist with reservation and scheduling requests submitted by clients
Support booking coordination across various service categories, including accommodations and related services
Maintain accurate client records and reservation details in internal systems
Communicate professionally with clients via email, phone, or messaging platforms
Provide general customer service support and follow established processes
Review confirmations and documentation for accuracy and completeness
Collaborate with internal teams to ensure a smooth client experience
 
Qualifications:
Strong written and verbal communication skills
Excellent attention to detail and organizational abilities
Comfortable using online systems, email, and basic digital tools
Ability to manage multiple tasks while meeting deadlines
Customer service or administrative support experience preferred
Reliable internet access and ability to work remotely
 
Work Environment:
Fully remote position
Flexible scheduling options may be available
Supportive, structured team environment

Compensation (from employer):
50000–70000 USD per year

About this role

Summary

Assist clients with reservation requests, support booking, and manage records in a remote customer service role.

Job title

Reservation Support Specialist

Experience level

preferred

Industry

travel and hospitality

Location requirements

fully remote, based in New York, or flexible location

Salary

$50k–$70k

Management role

No

Skills & keywords

Required skills

communicationorganizationdigital tools

Preferred skills

customer service experience

Specializations

reservationcustomer supportadministrative
Locations

Structured locations inferred from the posting.

Unknown location

Remote