Remote Operations Professional

Join our Baker Hughes – OFSE Drilling Organization

 Baker Hughes is a leader in well construction and production.  We provide technology and digital solutions to drill, steer, and complete oil, gas, and geothermal wells. Here at Baker Hughes, our goal is to help operators maximize drilling efficiency, minimize rig time, and safely extract hydrocarbons.

Partner with the best

The Remote Service Delivery Professional ensures Baker Hughes delivers flawless execution through communicated risk assessments and pre-job planning, active job execution via remote technologies, post job analysis and knowledge sharing. This position is responsible for delivering flawless performance to our customers via the use of technologies that allow job execution from a remote facility (away from the rig site). The Remote Service Delivery Professional is responsible for executing the job in accordance with internal, regulatory, and customer/contract requirements through strict adherence to our Managing the Job Cycle process. The Remote Service Delivery Professional directs communication including details such as job details, tool performance, and provides real time work instruction to the customer and field professionals stationed at the rig site.

As a Remote Service Delivery Professional, you will be responsible for:

• Ensuring compliance with Manage the Job Cycle (MtJC) process.
• Executing and directing rig site activities from a remote hub Location
• Executing the operational plan per the contract terms and conditions.
• Providing all real-time job monitoring activities in support of the on-site drilling process.
• Communicating needed data to the customer, rig site personnel, and other stakeholders as required.
• Engaging with your team to determine appropriate actions, relying upon experience, standard principles, concepts and techniques 
• Remotely owning the operational status of field equipment at the well site
• Preparing service deliverables in accordance with standard operating procedures, internal management systems or customer agreed procedures
• Remotely owning the operational status of field equipment at the well site

Fuel your passion

To be successful in this role you will:

• Preparing service deliverables in accordance with standard operating procedures, internal management systems or customer agreed procedures
• STEM degree or equivalent experience — associate or bachelor’s degree (or Global degree equivalent) in Engineering, Technology, Computer Science, or related technical field with minimum of 2-4 years of industry experience.
• Have fluent communication in oral and written English.
• Analytical approach to problem-solving - be motivated and focused on results
• Have data interpretation skills — ability to review trend plots, alarms, and basic vibration signatures and escalate anomalies.
• Have experience with remote operations tools — Comfortable using remote desktop tools, VPNs, ticketing systems, and digital collaboration platforms.
• Basic networking/computer literacy — Understanding of file systems, data transfer, and secure access protocols.
• Ability to work the required scheduled hours (12-hour shift) and rotate between days/nights as needed. (2 on, 1 off schedule)

Desired Characteristics:

• Proficiency with industrial monitoring software — Ability to navigate vibration/condition monitoring platforms (e.g., System 1, PI, OSIsoft, or similar).
• Be an excellent communicator, able to build a strong network with various stakeholders across business units
• Have proficient IT skills, and the ability to multitask whilst using technical equipment
• Be excited to learn new technical skills with regards to digital oilfield and various transmission protocols 
• Thrive in a fast-moving environment and enjoy the need to react quickly to find solutions to problems 

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone.

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input.

Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits

You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.

The Baker Hughes internal title for this role is: Field Operations Experienced Professional - Remote Operations