Remote Hotel Reservations Specialist | Customer Support
Careers In Travel | Destination Planners
Apply to this job Baltimore, Maryland remote Until 8/24/2026 First posted June 25, 2026 Last posted June 25, 2026
Job description
Location: Remote (U.S.)
Employment Type: Flexible Remote Position
Industry: Travel & Hospitality
About the Role
We are expanding its remote travel division and seeking detail-oriented individuals to assist guests with hotel reservations, itinerary coordination, and high-level client support. You’ll help clients select accommodations, manage reservations, and ensure every travel experience is smooth from start to finish.
Key Responsibilities
Process and confirm hotel bookings through preferred travel partners
Communicate with clients regarding rates, availability, and details
Provide professional customer service via phone, email, or chat
Research properties and destination amenities to match client needs
Maintain accurate records of reservations and client preferences
What You’ll Bring
Exceptional communication and organization skills
Enthusiasm for travel, hotels, and guest satisfaction
Self-discipline and accountability in a remote environment
Basic computer proficiency and comfort learning new systems
What We Provide
100 % remote structure with flexible scheduling
Access to professional travel training and certification paths
Mentorship and advancement opportunities within Destination Knot
Access to industry discounts after completion of onboarding
Start your remote career in travel with a team that values service, growth, and professionalism.
Compensation (from employer):
45000–65000 USD per year
About this role
Summary
Assist guests with hotel bookings, manage reservations, and provide customer service remotely.
Job title
Remote Hotel Reservations Specialist | Customer Support
Experience level
none
Industry
travel & hospitality
Location requirements
Remote (U.S.), flexible work arrangement allowed
Salary
$45k–$65k
Management role
No
Skills & keywords
Required skills
communicationorganizationcomputer proficiency
Preferred skills
travel enthusiasmreservation research
Specializations
hotel reservationscustomer servicetravel
Locations
Structured locations inferred from the posting.
Baltimore, MD, USA
Remote City