Relationship Banker

Vnbcareers

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Wayne, NJ, US Until 9/29/2026 First posted July 31, 2026 Last posted July 31, 2026
Job description
Responsibilities include but are not limited to:
  • Focus on growing existing customer relationships and acquiring new ones through consistent sales execution, lead management, and proactive cross selling.
  • Deliver exceptional customer service in alignment with the bank's mission, engaging customers with friendly, professional, and solution oriented service.
  • Maintain strong knowledge of all bank products and services, effectively educating customers and cross-selling to meet their financial needs.
  • Present a confident and professional demeanor to establish trust, access customer needs, and recommend appropriate financial solutions.
  • Meet with customers to conduct financial needs assessments, maximize sales opportunities, and provide full-service support. Open new accounts, including checking, savings, CDs, and IRAs and discuss/sell loan products to existing and prospective customers.
  • Demonstrates and promotes online and mobile banking capabilities.
  • Responsible for meeting customer expectations and achieving service quality standards. Participate/oversee the sales referral process ensuring customer financial needs are met and assist management in coaching and mentoring branch staff.
  • Perform all customers' transactions efficiently while leveraging technology to enhance service. Maintains and balances a cash drawer and utilizes teller scanning equipment, cash recyclers, cash dispensers, and coin machines.
  • Serve as Vault Teller ensuring adequate branch cash levels by managing currency and coin orders, shipments, and distribution to tellers within established limits.
  • Participate in community events and supports CRA initiatives, activities, and programs.
  • Report significant matters, issues, and unusual customer activity to management while maintaining strong knowledge of compliance and regulatory requirements.
  • Adhere to the bank's code of conduct and all policies and procedures.
About this role

Summary

Manage customer relationships, cross-sell financial products, provide banking services, and support community initiatives.

Job title

Relationship Banker

Experience level

not specified

Industry

banking

Location requirements

Wayne, NJ, on-site; remote not specified

Salary

Not specified

Management role

No

Skills & keywords

Required skills

customer servicesalesfinancial knowledgeregulatory compliance

Preferred skills

None specified

Specializations

customer servicesalesfinancial productscommunity engagement
Locations

Structured locations inferred from the posting.

Wayne, NJ, USA

On-site City