Regional Visual Manager - Outlet Stores

We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory’s design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty.

Empowering women is the company’s guiding principle, expressed through Tory’s collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community.

You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you’re prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today!

Life @ToryBurch is Special Because:

When you join us, you’re joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry. 

• Our culture is welcoming and inclusive -- everyone is empowered to make a difference.
• We have the best team in the world and believe in paying competitively and rewarding high performance.
• Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life.
• We love seeing our employees wear our beautiful collections. You’ll receive a generous employee discount and access to exclusive special offers.
• We will help you become great at what you love - Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way
• We believe in the importance of giving back and you’ll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days.

FOCUS AREA #1: Regional Visual Merchandising Strategy & Standards

• Lead the outlet channel of stores in elevating, adapting, and implementing Visual guidelines, including but not limited to window presentations and in-store displays; actively participate in necessary travel and physical set-ups/installations
• Partner with RD’s and DM’s on business opportunities by store and react with on-brand visual merchandising technique
• Execute tests / strategies and manage / communicate how visual influences business
• Participate in the development of Visual Merchandising educational, training tools/ LMS platform; develop standardized training and store communication protocols
• Communicate execution of VM from tests/ strategies / business takeaways through recaps
• Exercise independent judgment and discretion in developing strategies to uphold the Visual Merchandising standards
• Liaise between field organization and corporate office, communicating successes, opportunities, and needs at the field level
• Demonstrates a strong working relationship with internal corporate teams, store management, and other partners
• Emulate the brand aesthetic and embody a strong sense of fashion and an enthusiastic, positive attitude
• Contribute to maintaining all brand and operating standards to support brand consistency
• Identify Best-In-Class Visual Merchandising trends in the local market (windows, signage, props, etc.)
• Responsible for the adaptation and/or creation as well as the rollout of new presentation directives and communication
• Assist in any updates to the Global Visual Standards Manual/ LMS Platform

• Actively participate in the collaborative development of new visual elements and store/ window props
• Resolve store-specific merchandising opportunities that require adaptations based on region, market, store architecture, inventory levels, and business trends

• Collaborate in identifying creative and aesthetic elements for in-store displays
• Creation and maintenance of Visual budgets (travel)

FOCUS AREA #2: Creative & Motivational Leadership

• Build cross-functional relationships with external partners including but not limited to buying, planning, allocation
• Assist in the interviewing and selection of Visual talent, developing the market and in-store support and growing the field team
• Coordinate and conduct Visual training sessions and workshops throughout the region
• Train the In-Store Visual Manager/Sales Supervisor, GM, and store team in updated Visual standards and guidelines
• Coach and motivate field visual teams while holding teams accountable and filtering feedback through field supervisors including RD/DM/ and GM
• Travel with cross-functional partners in their market to influence Visual decision making

FOCUS AREA #3: North America Field Communications Focus

• Manage ALL North America specific field communications to all outlet locations

• Build communication tools for weekly DVM communications, monthly tool kits, new fixture rollouts, newletters, etc

• Create and compile dvm and store web based and standard surveys for chain
• Lead weekly communication meetings with RVM partners and communications leader.

FOCUS AREA #4: Visual Support- Special Events and New Store Openings

• Support and/ or oversee all of the New Store Openings, leveraging Visual talent throughout the field as needed

• Oversee and/ or execute special event Set-ups including but not limited to Press Previews, Styling Sessions and Brand Launch Events

• Visual Market support; review Visual needs and product assortment with Retail Buying teams during Market
• Responsible for ordering ‘New Store Opening’ prop package and mannequins with Visual Operations
• Work closely with cross-functional partners such as Marketing, Buying and PR to support their Visual needs (Press Previews, special events, etc.)

FOCUS AREA #5: Hands-On Visual Support

• Support the planning, execution, and follow-up of key rollouts and initiatives; physical set-ups/installations as needed
• Frequent travel and onsite visits to provide in-the-moment coaching, training and feedback. 
• Photo management/ reviews and regular touch-bases with in-store Visual leads (In-Store Visual Manager/Sales Supervisor) and store management to include submission of weekly recap noting opportunities and successes along with general budget notes.

How We Work Together

• Adaptable – We change before we have to
• Entrepreneurial – We own it
• Collaborative – There’s no “I” in Tory
• Client & Brand Focused – We put ourselves in Tory’s shoes
• Live the Values – We show up for each other
• Functional Expertise – We’re constantly learning and growing

#TeamTory Values

We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor.

Compensation Range

The compensation range for this position is 80,000.00 USD - 105,000.00 USD. Our offer will be based on your relevant experience and work location.

Benefits Information

We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all eligible Tory Burch team members.

Equal Employment Opportunity Statement

Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual’s age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.

Disability Accommodation

Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact thetalentteam@toryburch.com.