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Sales Management

• New loans according to targets specified under the Regional’s Annual Credit Plan.

• Review and track performance of business center.

• Provide expertise and advice to Portfolio team members, in implementing the Bank’s lending strategy.

Service Management

• Ensure promptness of credit processing and reviews for accounts under the portfolio.

• To monitoring and review activities to ensure loan assets are in line with the Bank’s desired quality.

• Manage processes to ensure compliance to prescribed level of service standards, and guidelines.

Client Relationship Management

• Conduct regular visits and meetings with top-end BC customers to enhance banker-customer relationship and service quality

• Support to implement customer retention as exit strategies.

Additional Responsibilities

• Provide support and assistance on inter-departments within the Bank with matters relating to BC business portfolio.

• Ensure up-to-date status reports on loan portfolio, income and other MIS reports.

• Ensure compliance of AMLA and credit risk compliance issues.