Receptionist/Front Desk (healthcare setting)

• Start Date:  ASAP, we have a new employee orientation class starting soon
• Hourly Wage Estimate: 
• Shift:  8-hour shift (Days)
• Schedule:  6:30A-3:00P, Monday-Friday

You’re not just your job title.  Your role here extends far beyond your job description.  You are a friend and family member to each resident.  You know their name and their story.  You are providing compassion and companionship to those in our care.  This family aspect is what sets us apart from other health care sectors. 

When someone becomes a patient here, each of us becomes their partner on their journey to healthy living. No matter the illness, injury or limitation.

Join us and make a connection of your own.  Join us and make a difference in someone’s life.

A little more about our center:

Bourbonnais Terrace is a Specialized Mental Health and Rehab Facility (SMHRF), providing care to the non-aggressive (adult) mentally ill/behavior health population.  Located in a quiet suburban neighborhood with a leadership team that has been here for many years.  What makes us unique:

• We are eager to help you excel in your career – ask us about our educational assistance program.
• Our residents frequently tell us, they love it here!
• We have a close-knit family-like team – come join us.

What you will do in this role:  Having a loved one in a medical center is stressful.  As a Medical Receptionist, you will be the first happy face to greet our visitors and family members and make them feel at ease.  The functions are similar to that of a “Welcome” (reception) desk.   You are greeting guests, performing clerical tasks and managing the phone lines for a busy Medical Facility. 

Sample of daily duties:

• Greet and direct visitors while managing the incoming phone lines
• Create correspondence, data entry, printing, scanning, manage office supplies, and receive mail/deliveries
• Make doctor appointments for guests and arrange the transportation
• Monitor the employee door and ambulance bay entrance

What’s in it for you: 

• A manageable workload (Also - not a lot of lifting)
• Flexible scheduling – we understand when things come up
• A team that takes pride in their work – many have been promoted up to higher positions.
• Employee recognition programs
• Annual merit increase opportunities
• Robust benefits package, including a retirement savings plan
• Refer-a-Friend programs – Bring your friends & earn a $ bonus $.
• Educational Assistance program – We’ll help you $ pay $ for your classes.

Our Administrator would like you to know “We work well together; we help one another and have fun while we’re here. Come join us.” 

Medical Receptionist:  officially we call this job a Concierge, but in other centers it may be called a Welcome or Front Desk Receptionist.

What we need from you:

• Prior Experience in a Healthcare or Medical setting is preferable.   
• Strong PC skills and proficiency with Microsoft Office including Word, Excel and Outlook
• Strong Written and verbal English communication skills are required
• High school diploma or GED
• Ability to successfully pass a pre-employment physical and criminal history background check

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply.  Join us and be the reason someone smiles today.

What we’re doing to keep you safe:

• No PPE Shortages here!  We have PPE (including N95 & Surgical masks) for our team members. 
• Temperature screenings and routine health checks
• On-site vaccinations and more …

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.

This center is managed by TRANSITIONAL CARE MANAGEMENT.  We currently provide comprehensive management services to several inpatient healthcare centers throughout Northern IL & the Chicagoland area. These settings include Long-term Care Skilled Nursing (SNFs), Short-term Care Rehabilitation, Intermediate Care (ICFs), and Behavioral Health Service (SMHRFs) centers. 

Each center is unique; offering you a variety of long-term career opportunities.

• We are not seeking recruitment assistance from agencies or search firms for this position. Unsolicited resumes submitted without a valid, written agreement in place will be considered property of the organization, and no fees will be paid if the candidate is hired.

Compensation (from employer):
Up to 15 USD